Wilko

The contact number for Wilko is available directly from their website at no or lower cost

0843 320 9549

Call Connection, Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before calling.

This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

Contact Wilko to complain over the phone. Wilko, previously Wilkinson’s, is a budget retailer. It offers household essentials and ranges of seasonal products as well.

Department
Opening Times
Wilko Complaints
Mon – Fri: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm
Wilko Store Complaints
Mon – Fri: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm
Wilko Payment Complaints
Mon – Fri: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm
Wilko Delivery Complaints
Mon – Fri: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm
Wilko Returns Complaints
Mon – Fri: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm
Wilko Business Complaints
Mon – Fri: 8am – 8pm
Saturday: 8am – 6pm
Sunday: 9am – 5pm

Wilko Complaints

To reach the Wilko complaints line, call the number above. Wilko can help you with complaints about everything from the website to their marketing and social media or recruitment. You can contact them to report issues with any of the aforementioned things. Or you can call to complain about a product, supplier, or staff member at Wilko. If your complaint isn’t about an own-brand Wilko product, then you should direct it to the actual manufacturer instead.

Wilko Store Complaints

With more than 400 store locations in the UK, there is most likely a Wilko near you. If your local Wilko is closing down or below standard, call to complain about the store. This could be regarding the stock and product availability, the store layout and any safety hazards, or the staff and their behaviour. Complain if the store address or opening times are not listed correctly and this causes problems for customers who want to shop.

Wilko Payment Complaints

In line with UK law, Wilko prices are in pounds and include VAT. Wilko accepts several different payment methods, depending on how you shop. Over the phone, you can pay with certain cards, then cards or PayPal online, or card or cash in person. Call Wilko to complain about a problem with a payment. Or you can complain if Wilko takes payment for an online order but does not fulfil it. It is important to call for a refund.

Wilko Delivery Complaints

Home delivery is a more recent offering from Wilko. Some customers might not even know that this is even available. Call if you need to complain about ordering online from Wilko for home delivery. Complain if delivery is currently unavailable in your area or if your order does not arrive during the delivery window. You can complain if the charges for delivery are not right for your order, or if any part of a delivery is missing or was cancelled.

Wilko Returns Complaints

You have 28 days to return an item to Wilko if you no longer want it. However, it has to be unused and in the original condition for them to take it back. If they believe that a product is not returnable then they have the right to refuse this. Call to complain if Wilko accepts your return but you do not receive the refund back to your payment method within 14 days. You will only get a refund for the delivery charge if the order was damaged.

Wilko Business Complaints

Wilko has Business Services for housing associations and tenants or employers to give their staff or clients. The Wilko Decoration Card or Motivation and Reward Card are available by application or by creating a monthly account. Call Wilko if you do find a reason to complain about these services. You can complain if you are unable to access or create such an account even if you think you are eligible, or if a card doesn’t work properly.