Yodel

0844 556 4733

Yodel

Yodel is a UK-based courier that was founded as Yodel in 2013 but previously existed as the Home Delivery Network. Yodel has received its fair share of bad press, as in 2014 the courier was named the worst delivery service in the UK for the second year in a row. BBC Watchdog, which is a popular consumer rights programme has stated that they regularly receive complaints and requests that ask them to investigate Yodel and its practices. In 2006, Channel 4 broadcasted a Dispatches programme where a reporter went to work at Yodel as a sorter, where the documentary showed how parcels were often mistreated by Yodel.

Yodel Complaints Number

If you wish to make a complaint with Yodel regarding a service that you have received from the company then you can ring 0844 556 4733 to be put in touch with someone who will be able to register any complaints that you make and make sure that your problems are dealt with in a respectable and reasonable manner.

Yodel Customer Services

To speak to Yodel’s customer services team then you can call 0844 556 4733 and then you will be able to speak to a member of the team who can answer any queries you might have about Yodel’s services, and also be able to help you with any issues you might have noticed and offered advice regarding applying for jobs with Yodel and understanding how to use their services.

Lost Package Complaints

If you were expecting a parcel to be delivered to you by Yodel and believe that the parcel has been lost by the company then you should call 0844 556 4733 to speak to a member of staff who can help you if your item has been lost and try to sort something with you that can help you in this situation.

Delayed Package Complaints

If you are waiting for a packaged to be delivered to you by Yodel and have been waiting longer than you should have to receive the parcel then you should contact the complaints team by calling 0844 556 4733 and someone will be able to locate your parcel and assure you on your delivery date.

Damaged Parcel Complaints

If your parcel has been damaged by a Yodel staff member before it reached you then you can call 0844 556 4733 to get in touch with someone and let them know your concerns, and, if your package has been destroyed by the damage, they will help to find a solution or replacement for you.

Yodel Staff Complaints

If you have a complaint to make about a specific staff member at Yodel that you have encountered then you can call 0844 556 4733 and someone will be available to discuss the problem that you have with the staff member and make sure that your complaint is heard and taking into account regarding the staff member and their position within the company.

Contact Numbers for Yodel

Yodel Contact Number Opening Times
Complaints 0844 556 4733 Mon-Fri 8am-7pm,
Sat 9am-1pm
Customer Services 0844 556 4733 Mon-Fri 8am-7pm,
Sat 9am-1pm
Lost Package Complaints 0844 556 4733 Mon-Fri 8am-7pm,
Sat 9am-1pm
Delayed Package Complaints 0844 556 4733 Mon-Fri 8am-7pm,
Sat 9am-1pm
Damaged Parcel Complaints 0844 556 4733 Mon-Fri 8am-7pm,
Sat 9am-1pm
Yodel Staff Complaints 0844 556 4733 Mon-Fri 8am-7pm,
Sat 9am-1pm

Other ways to contact Yodel

If you would like to contact Yodel without having to speak to anyone on the phone then you can send a letter to this address:

Second Floor,
Atlantic Pavilion,
Albert Dock,
Liverpool,
Merseyside,
L3 4AE

and you’ll find someone ready to help you as soon as they can. You’ll also find that they’re easy to reach when you contact them through their web chat option which is available on their contact page, and you can also speak to a member of the team on their Twitter.