If you have a complaint to make to TNT you can phone the number 0843 320 9546 where they will take details of your complaint and aim to resolve it quickly for you.
|TNT Department||Contact Number||Opening Times|
|TNT Complaints||0843 320 9546||Monday to Friday 8am till 6pm|
|TNT Driver Complaints||0843 320 9742||Monday to Friday 8am till 6pm|
|TNT Tracking Complaints||0843 320 9743||Monday to Friday 8am till 6pm|
|TNT Billing Complaints||0843 320 9745||Monday to Friday 8am till 6pm|
|TNT Account Complaints||0843 320 9746||Monday to Friday 8am till 6pm|
|TNT Website Complaints||0843 320 9747||Monday to Friday 8am till 6pm|
|TNT Shipping Complaints||0843 320 9748||Monday to Friday 8am till 6pm|
Call the number 0843 320 9546 to make your complaint to TNT regarding the service you received from them. You can phone this number to log your complaint and have them answer it quickly. When you call this number they’ll take the details of the complaint, which could be about a driver, tracking a parcel, your TNT account, or anything else. Once they’ve taken details of the complaint they’ll let you know if they can give you a response to your complaint there and then, or whether they will have to investigate your complaint further.
TNT Complaint Email Address
If you’d prefer to email your complaint to TNT you’ll have to use their contact form on their website. There isn’t a direct email for you to send your complaints to. Instead, you simply use the Contact Form which allows you to fill in details regarding the complaint, as well as other information that’s needed to process your complaint.
TNT Complaints Procedure
If you have a complaint you’d like to make to TNT the easiest and quickest way to get them to acknowledge it is by calling the number above. When you phone this number, their customer service team will take details of the complaint and explain whether they will need to investigate it further, or the complaint can be resolved there and then.
If they need to look into the complaint further, they’ll take some contact details from you, and get back to you at a convenient time for you with their response.
If you’re not happy with the response that TNT give you to your complaint, you can ask for it to be escalated, where someone higher up will review the complaint.
TNT Driver Complaints
Call the number 0843 320 9742 to make your complaint to TNT regarding a driver who works for them. When you call this number you can complain about drivers who were rude to you, weren’t helpful with what you need, or treated the packages you had without any care. When you call this number you will have to provide details of the package, or the van drivers registration, so that they can find out who exactly the driver is.
TNT Tracking Complaints
To make a complaint regarding TNT tracking you can phone the number 0843 320 9743. When you call this number you can make complaints about the tracking of a particular shipment, or the redelivery of a parcel.
TNT Billing Complaints
If you have a complaint to make regarding TNT billing you can phone the number 0843 320 9745. When you call this number you can make a complaint regarding the prices associated with your shipping, or costs that you weren’t made aware of being added to your invoice. If you receive more than one invoice for a shipping, you can call this number to make your complaint.
TNT Account Complaints
Use the number 0843 320 9746 to call to complain about your TNT Account, myTNT. When you phone this number you can complain about any issues you’re having using the account, problems with your password, or logging into the account. If you don’t receive details like a booking reference on your account you can also phone this number to make a complaint.
TNT Website Complaints
To make a complaint about the TNT website or app, you can phone the number 0843 320 9747. When you call this number you can complain about issues you’re having using the website or app, whether you’re trying to locate a shipment or you want to set up a new one.
TNT Shipping Complaints
Call the number 0843 320 9748 to complain about TNT Shipping, you can phone this number to complain about collection times in your areas, issues with destinations, or problems with restrictions that are in place from TNT.