The contact number for Capital One is available directly from their website at no or lower cost
03444 812 812
Call Connection, Calls cost 7p per minute plus your standard network charge.
Please ensure you have the bill payers permission before calling.
This website provides hard to find phone numbers as a call connection service, and is not associated with the company.
Contact Capital One to complain about their credit cards. They are one of the top ten credit card providers in the UK, also offering services for people with bad credit.
Sat – Sun: 8am – 6pm |
|
Sat – Sun: 8am – 6pm |
|
Sat – Sun: 8am – 6pm |
|
Sat – Sun: 8am – 6pm |
|
Sat – Sun: 8am – 6pm |
|
Sat – Sun: 8am – 6pm |
Capital One Complaints
Contact Capital One whenever you want to pass on a general complaint about their business. This could be about any of the types of credit cards or other advisory services they offer. Complain if their advisers mislead you at any point. You might complain about their website or the mobile app if you experience technical issues. If you’re unhappy about products being discontinued, such as the Photocard, then call to complain about this.
Capital One Credit Card Complaints
Credit cardholders can call Capital One to complain about their credit card. You can also call this number to complain about applications for Capital One credit cards. Complain if they decline your application when you should be eligible, especially if the product is supposed to help with bad credit. Call to complain if you have trouble with using your card to make purchases, or to challenge the credit limit or balance transfer fees.
Capital One Payment Complaints
Keeping up with credit card repayments is important to avoid adding further charges and increasing debt. There are many ways to make payments for your credit account. Call if you have problems with a Direct Debit, internet banking, telephone banking, or standing order payment. Complain if you receive a late payment fee but you actually paid before the due date. Complain about duplicate transactions, statement errors, or interest.
Capital One Account Complaints
Call to complain about problems with managing your Capital One account. Make complaints about their online services if you are unable to access your account and view your information as you should be. Complain if you don’t receive alerts that you set up and you go over the limit or miss a payment because of this. Complain if you have an issue with authorizing extra cardholders to use or manage the account, or if you want to close it.
Capital One Security Complaints
The security of your account is critical, as it protects you from financial loss. Call to report a lost or stolen card or suspicious activity on your account, and complaint about fraudulent activity if Capital One did not notice or attempt to prevent it. Complain if you have problems with the chip and PIN for your credit card, especially if they lock your card without reason. Call to report Capital One phishing e-mails or hoax communications.
Capital One PPI Complaints
Payment Protection Insurance is no longer sold, but you could have taken out a PPI policy and forgotten about it. You will have been paying an extra monthly premium for it, and may even still be paying this without realizing it. Call to make a complaint about PPI, especially if it was mis-sold to you and you want to cancel any ongoing payments. You’ll have until 29th August 2019 to call to make a claim against Capital One about mis-sold PPI.