Capital One

0843 557 3552

Contact Capital One on 0843 557 3552 to complain about their credit cards. They are one of the top ten credit card providers in the UK, also offering services for people with bad credit.

Department
Contact Number
Opening Times
Capital One Complaints
0843 557 3552
Mon – Fri: 8am – 9pm
Sat – Sun: 8am – 6pm
Capital One Credit Card Complaints
0844 248 1869
Mon – Fri: 8am – 9pm
Sat – Sun: 8am – 6pm
Capital One Payment Complaints
0844 248 1871
Mon – Fri: 8am – 9pm
Sat – Sun: 8am – 6pm
Capital One Account Complaints
0844 248 1872
Mon – Fri: 8am – 9pm
Sat – Sun: 8am – 6pm
Capital One Security Complaints
0844 248 1873
Mon – Fri: 8am – 9pm
Sat – Sun: 8am – 6pm
Capital One PPI Complaints
0844 248 1901
Mon – Fri: 8am – 9pm
Sat – Sun: 8am – 6pm

Capital One Complaints

Contact Capital One on 0843 557 3552 whenever you want to pass on a general complaint about their business. This could be about any of the types of credit cards or other advisory services they offer. Complain if their advisers mislead you at any point. You might complain about their website or the mobile app if you experience technical issues. If you’re unhappy about products being discontinued, such as the Photocard, then call to complain about this.

Capital One Credit Card Complaints

Credit card holders can call Capital One on 0844 248 1869 to complain about their credit card. You can also call this number to complain about applications for Capital One credit cards. Complain if they decline your application when you should be eligible, especially if the product is supposed to help with bad credit. Call to complain if you have trouble with using your card to make purchases, or to challenge the credit limit or balance transfer fees.

Capital One Payment Complaints

Keeping up with credit card repayments is important to avoid adding further charges and increasing debt. There are many ways to make payments for your credit account. Call 0844 248 1871 if you have problems with a Direct Debit, internet banking, telephone banking, or standing order payment. Complain if you receive a late payment fee but you actually paid before the due date. Complain about duplicate transactions, statement errors, or interest.

Capital One Account Complaints

Call 0844 248 1872 to complain about problems with managing your Capital One account. Make complaints about their online services if you are unable to access your account and view your information as you should be. Complain if you don’t receive alerts that you set up and you go over the limit or miss a payment because of this. Complain if you have an issue with authorizing extra cardholders to use or manage the account, or if you want to close it.

Capital One Security Complaints

The security of your account is critical, as it protects you from financial loss. Call 0844 248 1873 to report a lost or stolen card or suspicious activity on your account, and complaint about fraudulent activity if Capital One did not notice or attempt to prevent it. Complain if you have problems with the chip and PIN for your credit card, especially if they lock your card without reason. Call to report Capital One phishing e-mails or hoax communications.

Capital One PPI Complaints

Payment Protection Insurance is no longer sold, but you could have taken out a PPI policy and forgotten about it. You will have been paying an extra monthly premium for it, and may even still be paying this without realizing it. Call 0844 248 1901 to make a complaint about PPI, especially if it was mis-sold to you and you want to cancel any ongoing payments. You’ll have until 29th August 2019 to call to make a claim against Capital One about mis-sold PPI.