London Midland

0844 257 4547

You can get in touch with the London Midland complaints number on 0844 257 4547. As of 2017, London Midland does not operate the West Midlands trains anymore. West Midlands Trains is the new franchise operating the West Midlands Railways and London Northwestern Railway services, you can still complain about these services with the London Midlands complaints number.

London Midland Complaints Numbers:

Department Contact Number Opening Times
Complaints 0844 257 4547 Monday to Saturday
8 am till 6 pm
Delay Complaints 0844 257 4548 Monday to Saturday
8 am till 6 pm
Cancelled Train Complaints 0844 257 4549 Monday to Saturday
8 am till 6 pm
Trains Complaints 0844 257 4550 Monday to Saturday
8 am till 6 pm
Staff Complaints 0844 257 4551 Monday to Saturday
8 am till 6 pm
Customer Service 0844 257 4552 Monday to Saturday
8 am till 6 pm

London Midland Complaints

You can get in contact with the London Midland complaints number by dialling 0844 257 4547. You can get in contact with the London Midland complaints number for any general complaints you have about the company and its services this now includes if you were unhappy with or disagreed with the change of rail operator for these services. You can also call this number if you recently had a journey with London Midland and there were multiple issues with their services that overall made your experience negative.

London Midland Delay Complaints

If you have experienced a delay in your journey you can call the delay complaints team on 0844 257 4548. You will need to provide information about the train and station your delay occured at including whether you were already on the train or you were at the station waiting for the train to arrive when it was delayed. You can include any information regarding how this delay affected your journey and if it impacted you negatively such as it made you late for work or you missed an event. You may be eligible for compensation.

London Midland Cancelled Train Complaints

To file a complaint regarding a London Midland train that was cancelled you can call 0844 257 4549. You can call the number if you need to file a complaint regarding a train you were planning on getting or had tickets for that was cancelled. You will need to explain what station you were at and what train was cancelled including how it affected you and your journey. You may be able to receive a refund or some compensation.

London Midland Trains Complaints

You can call the London Midland trains complaints team on 0844 257 4550. You can call the trains complaints team if you need to file a complaint about the state of a train your recently travelled in including if it appeared to not be properly kept, it seemed outdated, it seemed unsafe, it was dirty with litter on the seats or floor or there was another issue you have with the train you were travelling with. You will need to provide information about the train number if you know it and when you where travelling/where you were travelling to.

London Midlands Staff Complaints

Get in touch with the London Midlands staff complaints number on 0844 257 4551. You can call the number if you have some complaints to make about a London Midlands staff member, you can complain about an experience you have had with the member of staff and you will need to provide a description of the staff member or name if you know it.

London Midlands Customer Service

You can get in contact with the London Midlands customer service number on 0844 257 4552. You can call to find out about train times, book tickets, check if a train is still running, receive help with a train route, receive compensation for an issue with a journey or if you have any other inquiries or issues you would like to discuss with a member of London Midlands.