McDonald’s

0843 178 3549

Contact McDonald’s on the number 0843 178 3549 to make a complaint. You can phone this number to complain about McDonald’s Monopoly, employees, foods and anything else you might have had an issue with.

McDonald’s Complaint Numbers

Department Contact Number Opening Hours
McDonald’s Complaints 0843 178 3549 Mon-Fri 8am-6pm, Sat 10am-4pm
McDonald’s Monopoly Complaints 0844 248 2066 Mon-Fri 8am-6pm, Sat 10am-4pm
McDonald’s Employee Complaints 0844 248 2066 Mon-Fri 8am-6pm, Sat 10am-4pm
McDonald’s Food Complaints 0844 248 2069 Mon-Fri 8am-6pm, Sat 10am-4pm
McDonald’s Kiosk Complaints 0844 826 8020 Mon-Fri 8am-6pm, Sat 10am-4pm
McDonald’s Restaurant Complaints 0844 248 2071 Mon-Fri 8am-6pm, Sat 10am-4pm
McDonald’s Drive Through Complaints 0844 248 2072 Mon-Fri 8am-6pm, Sat 10am-4pm

Complaints Helpline

Calling 0843 178 3549 will put you through to the complaints line for McDonald’s in the UKThis phone line is open every hour of the day, every day of the year, much like the restaurants it serves. This number is usually busy, and you will be placed in a holding area when you call this line. This is to ensure that everyone is heard and that complaints can be recorded and resolved.

McDonald’s Complaints Email

To make a complaint or share some feedback with McDonald’s you can email them through their contact form on their website, on this page. Here you can provide the information that you would in an email, and someone will get back to you in due course. You can also write your complaint and send it via post to the address:

McDonald’s Restaurants Ltd
11-59 High Road
East Finchley
London
N2 8AW

McDonald’s complaints vouchers

There are rumours online that when you complain to McDonald’s you’ll be offered vouchers as an apology. However, the amount you get will be determined by your specific case, and it can’t be guaranteed that this is what you’ll get.

McDonald’s Monopoly Complaints

The McDonald’s Monopoly is something avid fans of the fast-food chain look forward to every year, but if you’ve been disappointed with it, you can phone the number 0843 178 3549 to make a complaint. When you call this number you can complain about the prizes offered, if you had any issues redeeming them, or anything else.

McDonald’s Complaints procedure

The McDonalds complaints procedure is as straightforward as possible, while still collecting all the necessary information to correctly resolve the issue to everyone’s satisfaction. First, you will be asked for your name, and whether you are 16 or older. If you are, your address and postcode will also be recorded, to allow possible reparations to be made and to allow the company to adequately catalogue your case.

McDonald’s Employee Complaints

You can complain about an employee at McDonald’s by calling the number 0844 248 2066. When you phone this number you will have to give details of the restaurant you visited, as well as the date and time of the visit too. You don’t need the name of the employee, however, a description of their appearance can certainly help to narrow down the person. Explain the situation that occurred and why you were left feeling upset or angry about it.

McDonald’s Food Complaints

Make a complaint about the McDonald’s food when you call the number 0844 248 2069. When you phone this number they’ll take complaints about incorrect orders, inedible food, and anything else that relates to food and drink you have purchased.

McDonald’s Kiosk Complaints

Most McDonald’s now have their own touchscreen kiosks in their restaurants now, but if you would like to make a complaint about them you can phone the number 0844 826 8020. When you call this number you can complain about kiosks that haven’t put your order through correctly, overcharged you, or wouldn’t let you buy certain items despite them being available.

McDonald’s Restaurant Complaints

If you were unhappy when you visited a McDonald’s restaurant you can phone the number 0844 248 2071 to make a complaint about this. You might want to call this number to complain about the cleanliness of a restaurant, or the layout. If you struggled moving through the restaurant with ease, or there was nothing available for children, or there was a lack of facilities, such as a baby change, or disabled toilet, you can phone the number above to make a complaint, you will of course need to give the details of the place that you went to.

McDonald’s Drive Through Complaints

You can complain about a McDonald’s Drive Through by calling the number 0844 248 2072, where they’ll take details of complaints about extremely long lines, wrong orders, or anything else.