0843 178 3549

McDonalds Complaint Numbers

Department Contact Number Opening Hours
Customer Services 0843 178 3549 Mon-Fri 8am-7pm, Sat 9am-1pm
Complaints Helpline  0844 248 2066 Mon-Fri 8am-7pm, Sat 9am-1pm
Menu  0844 248 2069 Mon-Fri 8am-7pm, Sat 9am-1pm
Delivery  0844 826 8020 Mon-Fri 8am-7pm, Sat 9am-1pm

Customer Services

The customer service helpline for McDonald’s is 0843 178 3549. This number can be quite busy, and if it is you will be placed in a virtual queue. From here you can wait until a McDonald’s worker can assist you further. If you would like to be connected to a local Mcdonalds, calling this number will put you in contact with someone who can assists you with this. If you would like to make a complaint to McDonald’s, we suggest calling the designated helpline which can be found in the table above.

Complaints Helpline

Calling 0844 248 2066 will put you through to the complaints line for McDonald’s in the UKThis phone line is open every hour of the day, every day of the year, much like the restaurants it serves. This number is usually busy, and you will be placed in a holding area when you call this line. This is to ensure that everyone is heard and that complaints can be recorded and resolved.

The McDonalds complaints procedure is as straightforward as possible, while still collecting all the necessary information to correctly resolve the issue to everyone’s satisfaction. First, you will be asked for your name, and whether you are 16 or older. If you are, your address and postcode will also be recorded, to allow possible reparations to be made and to allow the company to adequately catalogue your case.

McDonald’s Complaints Email

To make a complaint or share some feedback with McDonald’s you can email them through their contact form on their website, on this page. Here you can provide the information that you would in an email, and someone will get back to you in due course. You can also write your complaint and send it via post to the address:

McDonald’s Restaurants Ltd
11-59 High Road
East Finchley
N2 8AW


The McDonald’s Breakfast Menu is served until 10.00am every morning and has provided quality breakfasts to every hungry soul in the early hours of the morning since time immemorial. The McDonalds breakfast includes the McCafe range of hot drinks and coffees, along with hash browns, sausage or bacon and egg muffins, served like a burger in an English muffin, and sweet options like pancakes with syrup. If you have an allergy or would like to know more information about the McDonalds Menu, you can call the dedicated line on 0844 248 2069. Calling this number will put you through to a member of the McDonalds Staff who can assist you with any information regarding the McDonalds Menu.

At peak times, this number may be busy. If this is the case, you will be placed in a waiting queue until someone can speak to you. Usually, this line is busy at weekends and weeknights. If you would like to know about an item from the McDonalds menu, we suggest calling during a weekday.

McDonald’s Delivery

For years, it was a pipe dream, an impossible fantasy, borne aloft on hope and longing, with no real substance, and no chance of living. Now, it is a reality. McDelivery is here. Using motorcycle couriers, McDelivery services can get your order to your door quickly and effectively, and the service is available in most countries where McDonald’s operates. To find out if your local McDonalds delivers to you, call their dedicated delivery line on 0844 826 8020 and speak to a member of the delivery staff for more information.