The contact number for Aer Lingus is available directly from their website at no or lower cost
0333 006 6920
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About Aer Lingus
Aer Lingus is the second-largest airline in Ireland and was founded by the Irish government. It is a subsidiary of International Airlines Group, which is also the parent company of British Airways. Aer Lingus was founded in 1936, and since then Ryanair has also managed to maintain a 25% stake in the company. Aer Lingus opened a base at Gatwick Airport in 2008 and has a total of 47 aircraft in its fleet. In January 2017 Aer Lingus made an order for seven twin jets so that they could improve Transatlantic routes and become more economical.
Aer Lingus Complaints Number
If you want to reach someone at Aer Lingus’ complaints team then you can call and someone will be able to answer your call and discuss any issues with you that you might have experienced through using Aer Lingus. This could be anything from unhappiness with the service you received, to discussing the pricing of the ticket that you received for the service that you were given.
Aer Lingus Customer Services
To speak to Aer Lingus’ customer services you should call to speak to someone about any general enquiries you might have, or even to find out generic information about Aer Lingus and how they work. The customer services representative that you’re put in touch with should be able to help you with whatever you need.
Onboard Service Complaints
If you have recently flown an Aer Lingus aircraft and were left unhappy with the service that you received during the flight, then you are encouraged to call to issue a complaint about the service and make sure that action is taken to ensure that future Aer Lingus are of a much better standard for you and other passengers.
Flight Delays Complaints
If you would like to make a complaint about a significant delay that was applied to an Aer Lingus flight that you were expected to fly on, then by calling you will be placed in contact with someone from the complaints team who will be happy to listen to your complaint and help you to reach a situation where you are happy that your complaint was dealt with well.
Accommodation Complaints
To make a complaint about the accommodation that you were given from your Aer Lingus holiday, you can call to make a member of the team aware of your complaint and ensure that your issue is dealt with in a professional and courteous way so that you feel better about the service you have received from Aer Lingus.
Baggage Complaints
To make a complaint about the treatment of your luggage, you can call if you would like to discuss any damage that was caused to your baggage, or even if you have found that the luggage you checked in has gone missing during the course of your flight(s) with Aer Lingus. The member of the team that you are put in contact with will make sure to offer you all of the help that they can so that your baggage issues will be resolved.
Contact Numbers for Aer Lingus
Aer Lingus | Opening Times |
Complaints | Mon-Fri open 22 hours (closed between 6am-8am) Sat-Sun open 21 hours (closed between 6am-9am) |
Customer Services | Mon-Fri open 22 hours (closed between 6am-8am) Sat-Sun open 21 hours (closed between 6am-9am) |
Onboard Service Complaints | Mon-Fri open 22 hours (closed between 6am-8am) Sat-Sun open 21 hours (closed between 6am-9am) |
Flight Delays Complaints | Mon-Fri open 22 hours (closed between 6am-8am) Sat-Sun open 21 hours (closed between 6am-9am) |
Accommodation Complaints | Mon-Fri open 22 hours (closed between 6am-8am) Sat-Sun open 21 hours (closed between 6am-9am) |
Baggage Complaints | Mon-Fri open 22 hours (closed between 6am-8am) Sat-Sun open 21 hours (closed between 6am-9am) |
Other Ways to Contact Aer Lingus
If you would prefer to send a letter to the complaints team at Aer Lingus, you can address it to their head office at:
Aer Lingus,
Head Office Building,
Dublin Airport,
Ireland.
or write to their customer services team at either their Twitter or their Facebook.