If you’d like to make a complaint to Prezzo you can get in touch with them to do this on the phone number 0844 248 1378. When you call the number you’ll be put through to the Prezzo complaints head office where they’re trained to deal with such complaints and make sure their customers want to return.
Prezzo Complaint Numbers
|Prezzo complaints||0844 248 1378|
|Prezzo restaurant complaints||0844 248 1379|
|Prezzo restaurant complaints||0844 248 1485|
|Prezzo promotions complaints||0844 248 1486|
|Prezzo takeaway complaints||0844 248 1487|
|Prezzo staff complaints||0843 816 6124|
To make a complaint to Prezzo you can phone the number 0844 248 1378, where they will take the details of your complaint and explain the typical process that follows. They might also be able to give you an idea of what’s likely to happen as a result of your complaint.
Prezzo complaints email address
There isn’t a direct email for you to send your Prezzo complaint to; instead, you can use their contact form that’s on their website. Using their contact us option on the site, you are prompted to provide the information they require to look into your complaint. They require information such as the restaurant you visited, the date and time of the visit. You can also attach files to this contact form if you have extra details you’d like to include, such as images.
Prezzo Complaints procedure
When you make a complaint to Prezzo over the phone they will do their best to resolve it there and then, however, in some cases, this might not be possible and your complaint may require further investigation. If this is the case, they’ll take some contact details from you and aim to get back to you in a timely manner with their response.
If you send your complaint via their contact form, you’ll likely get an automatic response to say that they have received your complaint and that they are looking into it and will get back to you in due course.
Prezzo restaurant complaints
To make a complaint about a Prezzo restaurant you have visited you can phone the number 0844 248 1379. When you call this number you can make complaints about the cleanliness of the space, the layout for instance if you struggled to move around the restaurant with ease, or you might have been disappointed with the accessibility of the restaurant or the lack of facilities that were available whilst you were there.
Prezzo restaurant complaints
Call 0844 248 1485 to make a complaint about the food and drink you purchased whilst at Prezzo. You can phone this number if you found the food or drinks you ordered to be tasteless, unsatisfying, cold or anything else there might have been wrong with them. If you have images of what you ordered, these can be helpful for when processing your complaint.
Prezzo promotions complaints
Use the number 0844 248 1486 to make complaints regarding promotions that are available through Prezzo. If you were denied the use of a specific promotion, there wasn’t much to tell you about the deals they have on offer, or your bill wasn’t updated in line with an offer you can phone this number above to make your complaint.
Prezzo takeaway complaints
Prezzo offers online ordering with takeaway and delivery, if you were disappointed with this, you can phone the number 0844 248 1487 to make a complaint regarding this. When you call this number you can make complaints about overcharges on your bill, missing items on your order or incorrect items, you might also want to complain about a delivery that took really long to arrive, or food that turned up inedible when it did.
Prezzo staff complaints
You can make a complaint about the Prezzo staff when you get in touch on the number 0843 816 6124. When you call this number you can complain about how the staff treated you on your visit. You don’t need to know the name of the staff member you’re complaining about, just a small description of what they look like, and the details of the time and date of your visit should be enough to pinpoint who it was who served you.