Clydesdale Bank

0843 557 4383

If you’d like to make a complaint to Clydesdale Bank you can phone the number 0843 557 4383 where they’ll take details of complaints about PPI, credit cards, mortgages, insurance and more.

Clydesdale Bank Complaint Numbers

Clydesdale Bank Numbers
Clydesdale Bank Complaints 0843 557 4383
Clydesdale Bank PPI Complaints 0843 557 3821
Banking complaints 0843 658 6899
Credit Card Complaints 0843 596 4161
Mortgage Complaints 0843 596 4162
Insurance Complaints 0843 596 4163

Clydesdale Bank Complaints

Call the number 0843 557 4383 to make your complaint to Clydesdale Bank, you can phone this number to register your complaint regarding a service the bank provides, a specific banker you dealt with whilst at a branch, or make a complaint about a branch of the bank that you visited. When you phone this number it’s important to provide as much detail as possible.

Clydesdale Bank PPI Complaints

Make a complaint about Clydesdale Bank PPI by phoning the number 0843 557 3821. When you call this number you can check to find out if you have ever been missold PPI by the bank, and if you have you can register your complaint and get a claim started to get your money back. If you’re waiting on a claim of PPI to come through from the bank, and would like to complain about the process or the length of time you’re having to wait for your refund you can also phone this number to make your complaint.

If you’d like to send your PPI complaint in a letter, you can send it to the following address:

PPI Complaints Team – 2nd Floor
Guildhall
57 Queen Street
Glasgow
G1 3EN

Clydesdale Bank Complaints Procedure

If you’re calling Clydesdale Bank to make a complaint they will do their best to ensure that your complaint is answered by them quickly. They will endeavour to resolve it whilst you’re on the phone to them. However, this might not always be possible and you might have to wait for a response whilst they look into your complaint.

Once you get a response from them, you can tell them if you’re not happy with the outcome.

If you’d like to escalate the complaint further you can use the Financial Ombudsman Service, which is an independent organisation set up to resolve complaints for financial organisations.

Clydesdale Bank Complaints Address

If you’d prefer to send your complaint in writing to Clydesdale Bank you can send it to the following address:

Customer Assist Team
1st Floor, Guildhall
57 Queen Street
Glasgow
G1 3ER

Banking complaints

Make a complaint regarding Clydesdale Banking by phoning the number 0843 658 6899. You can call this number in relation to personal banking issues, private banking or business banking complaints you have. When you call this number they’ll be able to discuss complaints relating to the service you’ve received in relation to your account, issues that may arise with banking fraud or duplication of your card or details.

Credit Card Complaints

Use the number 0843 596 4161 to make a complaint in relation to a Clydesdale Bank credit card. You can phone this number if you find that your interest rate has changed without being told, information on your account has changed, or you have been charged extra without reason.

Mortgage Complaints

Call the number 0843 596 4162 to make a complaint about your Clydesdale Bank mortgage. When you phone this number they’ll be able to take details of complaints relating to your monthly payments, such as if your payment date has changed without prior warning. Your mortgage has accrued a charge without reason, or anything else.

Insurance Complaints

If you’d like to make a complaint about Clydesdale Bank insurance you can phone the number 0843 596 4163. When you call this number you can make complaints regarding an insurance policy you have with the bank, problems that might have occurred whilst trying to make a claim on your insurance, or issues you had in waiting for a payment on your insurance policy.