The contact number for Morrisons is available directly from their website at no or lower cost

0345 322 0000

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Morrisions are a leading supermarket with locations all over the UK. If you have had a negative experience either in one of their stores or an issue with customer service you can contact the complaints department on the number.

Morrisons Contact Numbers

Morrisons Opening Times
Complaints 8 am-11 pm, 7 days a week
Speak to a Person 8 am-11 pm, 7 days a week
Morrisons Supermarket Complaints 8 am-11 pm, 7 days a week
Staff Complaints 8 am-11 pm, 7 days a week
Morrisons Mortgage Complaints 8 am-11 pm, 7 days a week
Cafe Complaints 8 am-11 pm, 7 days a week

Morrisons Head Office Address

Department Address
Head Office Customer Service Department
Wm Morrison Supermarkets PLC
Hilmore House
Gain Lane

Morrisons Speak To a Person

You can call Morrisons and speak to a person directly by calling. You can call to speak to a person for whatever reason whether it’s about corporate or a problem you have had in store. A member of the Morrisons staff will be able to answer any questions or solve any problems immediately and directly.

Reasons to Contact Morrisons Complaints:

    • If you are unsatisfied with any service you have received at a Morrisons store.
    • If you are unhappy with service you have received by a certain individual at a Morrisons store.
    • If you have been charged for something you didn’t purchase at Morrisons.
    • If you wish to make a complaint about a certain item of food or advertising at a Morrisons store.
    • If you are unsatisfied with the customer service that you have received previously at a Morrisons store.

What are the Morrisons opening times?
Where do Morrisons get their meat from?
What is the Morrisons Cafe menu?

Morrisons Complaints Email

If you wish to make a complaint to Morrisons but do not want to ring the number above. You can email them with any queries, questions or complaints at fresh@morrisons.comA member of the Morrisons Customer Service team will aim to be in touch with you within 7 days of your email to them. If you wish to email a more senior person at Morrisons, you can also email the CEO of the company at

Morrisons Complaints Department

The complaints department at Morrisons deals with over 300 complaints every two weeks. You can contact them for any complaint you may have regarding prices, advertising or even food quality. You can also contact the department if you feel as though you have been mistreated by members of staff at a Morrisons or Morrisons Local store.

Morrisons Supermarket Complaints

You can call the number to get through to the complaints department who can take complaints about Morrisons Supermarkets. You might want to phone to make a complaint about your local supermarket you visit frequently, or one you have visited on another occasion. When you phone this number to make a complaint about a specific Morrisons Supermarket, you will need to provide details of the store you visited and when you visited it. You can phone this number to make complaints about the produce and products available in the Morrisons Supermarket, or the cleanliness or accessibility of the store, you can even phone to make complaints regarding the amenities available in the store.

Morrisons Head Office Complaints

If you believe your complaint is serious and should be dealt with immediately, you should contact the Morrisons Head Office or above. The number above will put you in contact with a member of the customer service team at Morrisons, you can then ask them to be put through to a member of customer services at their Head Office.

Morrisons Staff Complaints

If you believe that a member of staff has mistreated you as a customer, you can use the number to make a complaint about them. If you have the name of the individual, Morrisons will soon rectify and apologise for their behaviour. If you do not have the name of the individual but have the name of the store and the day/time of the incident, Morrisons will look into your situation and aim to be back in contact with you within two weeks of your complaint.

Morrisons Cafe Complaints

Morrisons Cafe’s can be found in many Morrisons stores throughout the UK. They serve food all day, as well as a range of teas, coffees and cakes. Morrisons Cafe also offers meals for younger children and have deals on afternoon products such as scones and tea cakes. If you have encountered a problem with a Morrisons Cafe, you can complain using the number. We will put you in contact with a member of the customer service team at Morrisons who will deal with your complaint.

Morrisons Online

Morrisons ComplaintsIf you wish to shop with Morrisons from the comfort of your own home, Morrisons offer an online service. You can check to see if they deliver to you on their website. You can shop their entire grocery range before picking a delivery slot time that suits you. Delivery starts from £1 and you can even get next day delivery.


Below are some of the most frequently asked questions about Morrisons

What are the Morrisons opening times?

The regular opening times for all Morrisons stores remain the same. Below is a list of days and times for when Morrisons is open. On bank holidays and other festive times of the year, these times are subject to change:

Mon: 08:00-22:00 Fri: 08:00-22:00
Tue: 08:00-22:00 Sat: 07:00-22:00
Wed: 08:00-22:00 Sun: 10:00-16:00
Thu: 08:00-22:00

Where do Morrisons get their meat from?

Morrisons is the only UK supermarket chain that has its own meat business and abattoirs. This means that Morrisons can process the cow from the field to store, and can track how it was reared and how it was killed to obtain the meat. They have three sites over the UK and process roughly 50 000 animals a week for meat.

What is the Morrisons Cafe menu?

Items on the Morrisons Cafe menu are subject to change as every store cafe can differ. However, you can find the generic Morrisons Cafe menu on their website. For offers on meals and offers of kids meals, visit your local Morrisons Cafe.

About Morrisons

Wm Morrison Supermarkets plc is the fourth largest supermarket in the UK. Tesco, Sainsburys and ASDA all rank higher that Morrisons. However, Morrisons is ranked higher than stores such as the Co-Operative Bank. Morrisons was founded in 1899 by a man named William Morrison. The original plan for Morrisons was to be a butter and egg stall in Bradford. Over the years it has evolved into much more, with over 500 stores across the UK. The store was listed on the London Stock Exchange in 1967.
In 2004, Morrisons purchased the Safeway company, which owned around 500 stores in Southern England, This allowed Morrisons to take over these stores and create a bigger presence in the London Boroughs. The financial turnover for Morrisons has fluctuated over the years, and the company has received many complaints and criticisms for a number of reasons. The biggest of these is arguably the complaint of Morrisons lying about their local meat and the support of dairy farmers. In an initial report on the payment of their farmers, it was found that they had underpaid the majority of farmers. Morrisons has since worked on rectifying this in order to pay their farmers the correct amount of money for their produce.
Below is Morrisons latest advert, which can be found on their youtube channel.

Morrisons Complaints Procedure

If you experience an issue in a Morrisons store, speak to the staff or ask for the manager on duty at the time. For complaints relating to online Morrisons orders or the website, you can make a complaint online or over the phone using the Morrisons contact details on this page. You can also write letters to the Morrisons head office at the address on this page to raise any concerns that you might have or provide feedback. Morrisons will investigate and respond to your complaint as soon as possible. This supermarket does not list an Ombudsman or ADR (alternative dispute resolution) platform to contact if you are not happy with the outcome of your complaint, so you may not be able to escalate. Contact Morrisons to chase your complaint until you are satisfied with the result.