Call the number 0843 557 3371 to make a complaint to Barclays Bank, when you phone this number you can make complaints about Barclays PPI, fraud, partner finance and other issues that may arise.
Barclays Complaint Numbers
|Department||Contact Number||Opening Hours|
|Barclays Complaints||0843 557 3371||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Barclays PPI Complaints||0843 557 4611||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Barclays Partner Finance Complaints||0843 557 5015||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Barclays Fraud Complaints||0843 557 4393||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Barclays Business Complaints||0844 826 8019||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Barclays Tech Pack Complaints||0844 453 0255||Mon-Fri 8am-7pm, Sat 9am-1pm|
Call 0843 557 3371 to register an official complaint with Barclays. When you call the number, please make sure you explain your complaint in detail so that it can be resolved as quickly as possible. You may be told by an operator to expect a call back, in which case you will be given a date and time scale.
Barclays Complaints Email
There isn’t a direct email for you to send your Barclays complaint to, but you can contact them online using their contact form on their website, which is a similar thing. You fill in the details of your complaint using their online form and they’ll get back to you with their response in due course.
Barclays PPI Complaints
Make a complaint regarding Barclays PPI by calling the number 0843 557 4611. When you phone this number you can make complaints about being missold PPI by Barclays on a loan or credit card you previously took out by them. If you’re not sure if you had been sold PPI you can also phone this number to check and see whether you are due compensation for it.
Barclays Complaints Address
To send your complaint in a letter you can send it to the following address: Freepost Barclays Customer Relations
When you send your complaint letter to the address above you don’t need a stamp, but it’s important to remember that this isn’t the quickest way of getting in touch, so your response will take a little longer to come.
Barclays Partner Finance Complaints
Call the number 0843 557 5015 to make a complaint regarding Barclays Partner Finance. When you phone this number you can complain about anything relating to the loan you have taken out with Barclays. If you’d like to complain about the payment plan, interest charges on the account, or changes that have been made without your knowledge, you can use the number above.
Barclays Fraud Complaints
If you have a complaint to make about fraud on your Barclays account you can phone the number 0843 557 4393. You can phone this number if you find that your card has been duplicated, or someone has gotten access to your account details and is spending money on your account without your consent. When you make this complaint you will need to provide details of the transactions that weren’t completed by you. When you phone the advisor will talk you through the steps that need to be taken now and whether or not you can expect to get the money refunded to you.
Barclays Bank Complaints Procedure
When you make a Barclays complaint, they will contact you within 24 hours to confirm that they’re looking into your complaint and let you know when you can expect a response from them. They’ll also provide you with a unique reference code that you can use in any further correspondence with them relating to this complaint.
Barclays will continually update you on the progress of your complaint, either via text or email, depending on what information you provide them with.
When giving their final response they will either phone you or send an email or letter explaining what they found, the result of your complaint and why they came to this decision.
Typically complaints will be answered in 15 working days, and they will take no longer than eight weeks to be resolved.
Barclays Business Complaints
Make complaints about Barclays Business by calling the number 0844 826 8019, when you phone this number you can complain about any aspects of a Barclays Business account. You can phone this number to complain about the service you received on your Business account, issues you’ve experienced with online banking, using cards, adding new users to the account and more.
Barclays Tech Pack Complaints
Get in touch with Barclays on the number 0844 453 0255 to make a complaint about their Tech Pack, the mobile phone and gadget insurance they offer. When you call this number you can complain about issues you’ve had trying to make a claim on your insurance, changes made to your insurance cover, and direct debit issues.