MBNA Contact Numbers

MBNA Phone Number
Head Office 0844 248 2639
Customer Service 0843 218 9631
Complaints 0843 557 4523

MBNA Opening Hours

Department Opening Hours
Head Office 8am – 8pm Monday to Friday

MBNA Head Office Address

Department Address
Head Office Hutchison 3G UK Ltd
PO Box 333
G2 9AG

Why might I call the MBNA Head Office Contact Number?

  • To make enquiries about MBNA banking
  • To ask about taking out an MBNA credit or debit card
  • To ask about your bank balance with MBNA
  • To open a new account with MBNA
  • To register a complaint concerning MBNA
  • To leave feedback about a process used by MBNA
  • To close an MBNA account
  • To ask about MBNA’s credit card interest rates
  • To ask what happened to MBNA



MBNA, while it was active in its own right and under its own power, and before its defeat and absorption by Bank of America in 2006, was a bank and financial services provider based in Wilmington, Delaware, the United States of America. Originally known as the Maryland National Bank, MBNA took on the new moniker after achieving national and international success in its banking endeavours and moving its official financial headquarters from Maryland to Wilmington, in Delaware.

As a multi-functionality specialist bank or “jack of all trades” financial institution, MBNA was able to offer customers personal accounts, current accounts, business accounts and savings accounts, among other services such as ISAs and pension schemes. They also provided a range of corporate banking services, for those of their customers who were interacting with them in a corporate capacity, and provided a series of non-account related financial services besides that. Wealth management, asset relocation, transactions and transfers, the secure storage of bonds, loans, personal lending, car finance, mortgages and remortgaging services, property equity management, financial advice services, financial consultation services and other miscellaneous financial services and loan services rounded out their roster, and cemented MBNA as a particularly capable all-round customer oriented banking experience.

However, these myriad banking services and financial capabilities did not save MBNA from the avaricious gaze of other financial institutions, who looked upon the rolling green fields of Delaware and the realm of MBNA and saw only the potential to strengthen themselves.

In 2006, MBNA was bought by the Bank of America, in continuation of said bank’s attempts to become THE Bank for All of America. Consuming its former rival, The Bank of America paid $35 billion for the privilege, and certainly made the financial establishment equivalent of “mmm” noises while doing so, wiping its proverbial mouth with a giant proverbial napkin afterwards.

However, it was not to last – MBNA was not digested by Bank of America, merely placed under control, the better to keep it consolidated and hold its value and its capabilities together. It became clear in 2016 that that decision was designed to facilitate management and sale, when the United Kingdom’s Lloyds Banking Group, a titan casting the long shadow of the British Empire over the rest of the world once more; a revivified East India Trading Company; a resurrected Redcoat Fleet. Armed with MBNA, Lloyds now has a physical foothold in US banking infrastructure, and can begin to serve customers on United States Soil, as well as effortlessly facilitating transfer of funds between American companies, citizens, and customers, with the rest of the world.

MBNA is now a crucial part of banking infrastructure in the US, and essential with connecting the New World to the Old; but it is not independent of its British masters.


MBNA FAQs Expanded

Where was MBNA founded?

MBNA was founded in Maryland, in the United States of America. That’s what the “M” in the name stands for – the Maryland National Bank (of America). However, it didn’t stay in Maryland for long – after a successful run through the financial and banking channels in their first several years, the headquarters was moved to Wilmington, Delaware – The City That Never Sleeps.

Is MBNA still independent?

In its beginning, MBNA was an independent entity – completely unfettered by any meddling interferences; behloden to no-one and nothing. In the heartland of the American Revolution, nothing could have been more fitting: Maryland is famous for producing such firebrands of the American War of Independence as George Washington, Daniel Boone and Abraham Lincoln, so an independent US bak based there was poetic; but in a fit of ironic pique, it was not to last – first the small, plucky underdogs were subsumed by their own side – when The Bank of America consumed MBNA whole, like a pelican eating a grape; and later when it was sold to the British, in the ultimate act of Benedict Arnoldery that the US has ever seen. The Redcoats took possession of the formerly staunchly independent MBNA, and turned it into another Boston; a foothold in the US where colonial interests can operate freely.

What happened to my bank account with MBNA?

It should be pretty much where you left it. If it isn’t, don’t hesitate to call the MBNA complaints phone number shown on this page – something may be seriously wrong.

About MBNA

MBNA was an American generalist financial institution – a form of institution known colloquially as a “bank” in the American “Golden Age of Banking” – before its defeat and consumption by the Bank of America. The bank called MBNA was based originally in Maryland, home of Baltimore and other US cities, but eventually forsook its home town and its home state in order to move to the bright lights of Wilmington, Delaware.

Operating as a financial generalist, MBNA enjoyed commercial and philosophical success, before catching the eye of a larger fish; The Bank of America, so called because of its foremost prestige and capability upon the continent of North America. With such a dominance to hand, it would be hard for a smaller bank like MBNA to resist its merger, and indeed, that is what befell it. In 2006, MBNA was bought by Bank of America. After that point, however, it was not broken apart and incorporated into the whole, as banks normally do, or like the Borg does. Instead, it was kept whole and operated like a puppet, more like a subsidiary company in thrall to a large corporation would, or the way a client state to the Roman Empire would have operated. A degree of autonomy remained, but central control was still completely held by Bank of America. This proved to be for a very specific purpose, however: keeping all the MBNA eggs in one basket.

Since the bank had been held together, it was easy to sell on in its entirety to the British banking supergroup Lloyds, which took ownership on MBNA and all its assets in 2016.