HP

0843 557 3594

If you’d like to make a complaint to HP you can phone the number 0843 557 3594 where they will be able to take note of your complaint and aim to get it resolved as quickly as possible for you.

HP Complaints Numbers

Department Contact Number Opening Times
Complaints 0843 557 3594 Monday to Friday 9am till 5pm
HP support complaints 0844 257 4456 Monday to Friday 9am till 5pm
Product complaints 0844 257 4457 Monday to Friday 9am till 5pm
Repair complaints 0844 257 4458 Monday to Friday 9am till 5pm
Delivery Complaints 0844 257 4459 Monday to Friday 9am till 5pm
HP Rep complaints 0844 257 4460 Monday to Friday 9am till 5pm
Website complaints 0844 257 4461 Monday to Friday 9am till 5pm

Complaints

You can phone the number 0843 557 3594 to complain to HP about their products or services, when you phone this number they can explain their complaints process and what is likely to occur when you make a complaint. They can also give you an idea of how long you can expect to have to wait for your complaint to be resolved.

HP Support Complaints

HP offer support for their products to ensure you get the most from them, but if you’d like to make a complaint about a team member you dealt with whilst using this service you can phone the number 0844 257 4456. When you call the number you will need to explain the problem you had, what was suggested to you by the team member, and why you don’t think they were particularly helpful or an incidents that might have occurred. If you can provide details of when this occurred, the time and the name of the person you dealt with, if you have it.

Product complaints

If you’d like to make a complaint about a HP product you can phone the number 0844 257 4457. When you call this number you can explain the issue you’re having and why you’d like to make a complaint about the product. If they can help you can it fixed they will explain how this can be done, and if it’s appropriate they’ll explain if the item can be replaced or you can have your money refunded.

Repair complaints

If you’ve sent your HP product for repair, but aren’t happy with the service you can phone the number 0844 257 4458 to make a repair complaint. When you phone this number you will have to explain the product that’s been sent for repair, the date it was sent, as well as the issue you’re having and why you’d like to complain. If you’re waiting to find out when your item will be returned to you, they may be able to give you this information when you call. However, it’s a particularly busy time for repairs you might have to wait longer than expected for your HP product.

Delivery complaints

To make a complaint about a delivery you received or have yet to receive from HP you can phone the number 0844 257 4459. You can phone this number to make a complaint about a delivery that was late, or still hasn’t arrived. You can also make complaints about deliveries where products have arrived damaged or faulty. If you found the delivery person to be particularly rude or found their service not to be to the standard you expected then phone the number to make your complaint.

HP Rep complaints

If you’ve used a HP rep to help you with a purchase and you’d like to make a complaint about the service they offered to you, you can phone the number 0844 257 4460. When you call this number they will be able to take details of your complaint and will need information such as the name of the rep and the reason why you’d like to make your complaint.

Website complaints

You can phone the number 0844 257 4461 to make a complaint about the HP website. If you’re having issues with navigating the website, or can’t complete a purchase you can phone this number. If they can, they may be able to fix the problem whilst you’re on the phone, or give you an explanation as to why it won’t work.