Odeon

The contact number for Odeon is available directly from their website at no or lower cost

0333 006 7777

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Contact Odeon with complaints. Odeon, or ODEON, is a cinema brand in the UK and Ireland. It is the largest cinema chain in the UK market. However, there are also lots of common public complaints about Odeon. Whether it is regarding excessive prices or limited screenings, here are the phone numbers you can call with complaints about Odeon.

Department
Opening Times
Odeon Cinema Complaints
(Mon – Thurs) 9am – 5pm
(Fri – Sat) 9am – 8pm
(Sun) 10am – 5pm
Odeon Booking Complaints
(Mon – Thurs) 9am – 5pm
(Fri – Sat) 9am – 8pm
(Sun) 10am – 5pm
Odeon Concession Complaints
(Mon – Fri) 8am – 9pm
(Sat) 8am – 5pm
(Sun) 10am – 4pm
My Odeon Complaints
(Mon – Thurs) 9am – 5pm
(Fri – Sat) 9am – 8pm
(Sun) 10am – 5pm
Odeon Limitless Complaints
(Mon – Thurs) 9am – 5pm
(Fri – Sat) 9am – 8pm
(Sun) 10am – 5pm
Odeon Premiere Club Complaints
(Mon – Thurs) 9am – 5pm
(Fri – Sat) 9am – 8pm
(Sun) 10am – 5pm

Odeon Cinema Complaints

You should complain in the branch if you have a poor experience at an Odeon cinema. If you experience frequent issues at Odeon, then report them by calling. You can ask for explanations, apologies, or even compensation if the experience was that bad. Call with complaints about Odeon Luxe, iSense, premier seats, Odeon kids or Silver Cinema.

Odeon Booking Complaints

If you experience a problem with booking your tickets for an Odeon screening, you can complain by calling. You can pass on complaints about ticket pricing or the availability of discounts. Or you can make a complaint about showtimes or limited releases if you are unable to watch films that you wanted to see. Complain about online bookings.

Odeon Concession Complaints

There is a wide range of hot and cold food and drink available in Odeon cinemas. Many branches also have a Costa Coffee cafe inside. However, the price of snacks at Odeon cinemas is a major source of complaints because of how expensive they can be. Call to make complaints about Odeon food prices or problems with its actual quality.

My Odeon Complaints

My Odeon is the online account for frequent Odeon customers. You should be able to save your favourite cinema locations and film watchlist, as well as making online bookings more easily. Call if you have a reason to complain about your My Odeon account. This includes online bookings, the end of 10% discount, marketing e-mails, or giveaways.

Odeon Limitless Complaints

Like rival chain Cineworld and their Unlimited Card, Odeon offers a subscription service for moviegoers. Limitless members pay a monthly fee to see as many movies as they want and access exclusive benefits. Call if you are unhappy with your Odeon Limitless membership. You can complain if there is a problem with redeeming a member discount.

Odeon Premiere Club Complaints

The number of different Odeon customer memberships might be confusing, but there is also the Premiere Club. This is a loyalty scheme where customers could earn points on Odeon purchases and spend the points at Odeon as well. The Odeon Premiere Club is changing into something else soon, so complain about losing points.