paypal complaints phone line

Paypal

0843 557 3387

Paypal is a finance company that operates worldwide payments. It is based in America. It serves as an electronic method to online banking and paper methods and allows for safe and secure transactions to other accounts or to make online payments. If you are wishing to speak to Paypal, call the team on 0843 557 3387.

Paypal Contact Numbers

Department Contact Number Opening Hours
Customer Service 0843 557 3387 Monday-Friday: 8am-8.30pm
Saturday: 8am-8.30pm
Sunday: 9am-8.30pm
Individuals 0843 557 5076 Monday-Friday: 8am-8.30pm
Saturday: 8am-8.30pm
Sunday: 9am-8.30pm
Businesses 0843 658 0493 Monday-Friday: 8am-8.30pm
Saturday: 8am-8.30pm
Sunday: 9am-8.30pm
Refunds 0844 826 8070 Monday-Friday: 8am-8.30pm
Saturday: 8am-6.30pm
Sunday: 9am-6.30pm
Complaints 0843 557 4395 Monday-Friday: 8am-8.30pm
Saturday: 8am-8.30pm
Sunday: 9am-8.30pm
Fraud 0843 596 4164 Monday-Friday: 8am-8.30pm
Saturday: 8am-8.30pm
Sunday: 9am-8.30pm

 Customer Service

If you have a general enquiry about your Paypal account, such as making a payment or reporting a fraudulent transaction, call the customer service team on 0843 557 3387. When you call this number, you will be greeted with an automated message which will thank you for calling Paypal. The message will ask you to press one if you’re calling about a negative account balance or 2 for other queries. If you press 2, the machine will quote the phone number that you’re calling from and ask if that number is associated with the Paypal account that you’re calling about – if it is, Paypal can use it to track your account information to get your query sorted quickly.

Individuals

Over 20 million people use Paypal to make payments whilst shopping every year. Your Paypal account lets you send, receive and manage money online and from your phone. Most of the time, these individual accounts run without issue, however, you may occasionally encounter some problems. This could include a payment not going through or a transaction appearing twice on your statement. If you have a query relating to your Paypal account, call 0843 557 5076 and press 2 to speak to an operator about your individual account.

Businesses

If you are a business and you use Paypal to send or receive payments, you may occasionally experience difficulty with your account. You can use your business account to send and receive invoices, accept online payments and sell internationally. If you are a business customer and you’re experiencing difficulty with your Paypal account, call the Paypal business team on 0843 658 0493.

Refunds

If you have an incorrect transaction on your Paypal account, or you have experienced fraud and you’re waiting for a refund, you can contact the Paypal refund team by calling 0844 826 8070. You can use this number if you have been refunded the wrong amount or if your refund is taking longer than expected.

Complaints

If you are not happy with an aspect of Paypal’s services, or you need to make a complaint about the way that a previous complaint has been resolved, call the complaints team on 0843 557 4395. The complaints team will try their best to come up with a mutual resolution.

Fraud

If you are unfortunately experiencing fraud on your Paypal account, call the Paypal fraud team on 0843 596 4164. The Paypal fraud team will make an effort to protect and secure your account, as well as ensuring any money that you have lost comes back to you.

Other Ways to Contact Paypal

You can get online help and support for Paypal here.

You can also tweet Paypal @PaypalUK.