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You can call the Dyson complaints team. Dyson is a technology company that makes vacuums and hair dryers/curlers.
Contact Numbers for Dyson
|Customer Services||Mon-Fri 8am-8pm,
|Product Complaints||Mon-Fri 8am-8pm,
|Delivery Complaints||Mon-Fri 8am-8pm,
|Returns Complaints||Mon-Fri 8am-8pm,
|Staff Complaints||Mon-Fri 8am-8pm,
You can call the Dyson general complaints line. You can call the line if you would like to make a general complaint about Dyson, their products, their services or something else you are unhappy about such as customer services. You will be able to make a formal complaint by calling this number and they may ask for some of your personal details to be able to get in contact with you regarding the progress of your complaint.
If you would like to get in contact with the Dyson customer services team you can call. You can get in touch with the customer services team if you would like to know more about some of their products, you would like some help purchasing a product, you want to know their delivery options, you would like some help checking out or using their website or you have some alternative inquiries about their products or services. You can also call their customer services team to find out about Dyson’s complaints procedure or policies.
You can call the product complaints team. The product complaints team will be able to deal with your complaint about a Dyson product no matter if it is a hair product or a household product. You can complain about a product for any reason such as if it isn’t working properly, you’re generally unhappy about it and would like a refund, you believe it was too expensive for what it is, it has damaged your hair or home in some way or you’re unhappy with it for another reason.
Call the delivery complaints team. You can call the team if you want to complain about the delivery of you Dyson product. You can complain if the product arrived damaged or completely broken, if it was delivered late, it wasn’t delivered at all and you believe it was stolen or has been lost by the courier. You should receive a refund for the delivery price and in certain circumstances also receive a full or partial refund of the product itself.
You can call the returns complaints team. The returns complaints team deals with complaints regarding their return policies or the return of one of their products. If you disagree with their returns policy or you have returned one of their products and did not like the process time or you haven’t received your refund yet, you should contact the returns complaints team.
You can call the staff complaints team. The staff complaints team deals with complaints regarding the Dyson staff. You can complain about a member of staff who you have interacted with in any way whether on the phone, on email or face to face, you can complain if they were unhelpful, rude or discriminatory. You will need to provide a description of what happened, a description of the employee if you do not know their name and provide information of when it happened etc. you may also have to give some personal information to allow them to update you on any progress with your complaint (for example if action is taken against the employee).