If you need to contact Ikea about a product, a general question or to make a complaint please call 0843 557 3823.
Ikea Contact Numbers
|Department||Phone Number||Opening Times|
|Speak to a person||0843 557 3823||8:30am-11:30pm, 7 days a week|
|Ikea Complaints||0843 208 2394||8:30am-11:30pm, 7 days a week|
|Ikea Mattress Complaints||0843 208 2395||8:30am-11:30pm, 7 days a week|
|Ikea Delivery Complaints||0843 208 5617||8:30am-11:30pm, 7 days a week|
|Ikea Kitchen Complaints||0843 208 5618||8:30am-11:30pm, 7 days a week|
|Ikea Restaurant Complaints||0843 208 5619||8:30am-11:30pm, 7 days a week|
Speak to a person
Call an individual at the Ikea head office on the number 0843 557 3823 where they can assist you with questions and complaints you have regarding shopping online or in store with Ikea. They will be able to give your clear answers on the protocol of Ikea complaints and give an indication of the time you can expect to wait for a reply and outcome to your complaint.
You may have a complaint to make about your experience as an Ikea customer, whether that be in store with a member of staff, with a service over the phone or purchasing a bad quality/faulty product. There are a few reasons why you might need to complain as an Ikea customer, one even being that you were unhappy with the food you ate in one of their restaurants. If you have any complaint at all about your experience with Ikea then please call 0843 208 2394. Ikea products are loved by many but if you find that something you purchase is not of a high quality, is faulty, damaged or broken then you should call 0843 208 2394 and a member of the complaints team will look into the issue.
Ikea Complaints Email
There isn’t a direct email for you to send your complaint to, instead, you can use the contact form on their website which is essentially the same type of thing. There are boxes of information for you to fill out regarding your complaint.
Ikea Mattress Complaints
If you have a complaint regarding an Ikea Mattress you can phone the number 0843 208 2395. When you call this number you can complain about mattresses that aren’t up to the standard that you expected, if there are issues with your mattress or anything else you’re disappointed with.
Ikea Delivery Complaints
Disappointed with the service of delivery you got from Ikea? You can phone the number 0843 208 5617 to make a complaint regarding this. If your delivery arrived late or is missing you can phone this number to complain. If your delivery arrived but doesn’t have all of the correct items, there are things missing from your delivery, or the items were damaged in any way on arrival, you can phone this number to make a complaint regarding this.
Ikea Complaints Process
When you phone to make a complaint to Ikea, the customer service advisor will take details of your complaint and ask you any further questions they have regarding this. They will let you know whether they can try to provide a resolution for you whilst you’re on the phone, or if it will need to be looked into further. If further investigation is needed they’ll take some contact details from you, and ask a best time and way of getting in touch with you.
Ikea Kitchen Complaints
To make a complaint regarding an Ikea kitchen you can phone the number 0843 208 5618. When you call this number they’ll take details of complaints relating to the standard of the kitchen you have purchased, if the items delivered don’t match or can’t be fitted together etc. You can also phone this number to complain about Ikea Kitchen fitting. When you phone this number they’ll take details of kitchen fitting complaints that weren’t done correctly, have broken since it’s been fitted, or a really poor and unprofessional job has been done.
Ikea Restaurant Complaints
Call 0843 208 5619 to make a complaint about an Ikea restaurant that you have visited whilst in store. You can call this number to make a complaint about the staff who served you or the food you ate, or maybe the layout of the restaurant wasn’t helpful, or the food on offer didn’t have much variety or enough options for your particular diet.
Ikea Complaints Address
|Head Office||Witan Gate House
500-600 Witan Gate West