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National Express is a UK coach travel company. You can call to speak to a member of the head office complaints team about any issues you may be experiencing.
National Express Contact Numbers
|Head Office||8 am – 10 pm, 7 days a week|
|Customer Services||8 am – 10 pm, 7 days a week|
|National Express Coach Complaints||8 am – 10 pm, 7 days a week|
|Luggage and Lost Property||8 am – 10 pm, 7 days a week|
|Refunds and Ticket Changes||8 am – 10 pm, 7 days a week|
The national express is one of the largest coach travel companies in the UK. It was formed in 1972 when national bus company decided to bring scheduled coach services into the UK, it was first branded as national and took the name national express in 1974. If you need to contact the National Express head office please call to be directed to a member of the team.
You may need to contact the National Express customer services team to complain about a bus journey or route, to complain about a member of staff or a driver, you want to complain about the condition of a coach, you need to find out about bus routes or times, you want to inquire about a job or you have some general questions about National Express. If you want to contact customer services you can call to speak to a member of the team.
National Express Coach Complaints
Make a complaint about a National Express Coach when you call the number when you phone this number you can complain about any of the coach trips you’ve been on. You can complain about the cleanliness of the coach, the facilities that were available or not available. You can also complain about the driver you encountered on the coach journey you used. When you call this number you’ll have to provide details of the date and time of your journey, as well as the departure station and arrival destination.
Luggage and Lost Property
If you have recently travelled with National Express and you have lost your luggage or an item that belonged to you and you would like to check the lost property you can call to speak to a member of the team, you can also call this number to find out that luggage allowances for your upcoming journey.
Refunds and Ticket Changes
If you would like a refund for a cancelled, delayed or negative journey with national express please call to speak with a member of the team about receiving a refund and what that process is. You can also call that number to change your ticket whether that be time or date you may be able to transfer and change buses.