Turkish Airlines

0844 826 0686

To make a complaint to Turkish Airlines you can phone the number 0844 826 0686 where they can assist you in getting complaints about luggage, flights, and more resolved.

Department Contact Number Opening Times
Complaints 0844 826 0686 24 hours a day, seven days a week
Flight complaints 0843 178 4821 24 hours a day, seven days a week
Luggage Complaints 0843 178 4822 24 hours a day, seven days a week
Accessibility complaints 0843 178 4823 24 hours a day, seven days a week
Miles and Smiles complaints 0843 178 4824 24 hours a day, seven days a week
Check-in complaints 0843 178 4825 24 hours a day, seven days a week
Corporate complaints 0843 178 4826 24 hours a day, seven days a week

Complaints

Ring the number 0844 826 0686 to make a complaint to Turkish Airlines regarding the level of service you received from them before your flight, at the airport, during the flight or afterwards. When you phone this number you can call to make complaints regarding their staff, policies, or even their website. When you phone this number you can gather extra details about their complaints process and what it usually involves, with details on long you can expect to wait for the complaint to be resolved.

Flight complaints

To make a complaint about the Turkish Airline flights you can phone the number 0843 178 4821. When you phone this number you can make complaints about flights that were delayed or cancelled and find out if you’re entitled to any compensation as a result of this. If you were denied boarding for your Turkish Airline flight you can also ring this number above to find out what can be done in this situation.

Luggage complaints

Call the number 0843 178 4822 to make a complaint regarding your luggage to Turkish Airlines. When you phone the number they can log complaints about luggage that was delayed or lost, which can cause a huge inconvenience to you. You can also use the number above to make a complaint regarding damaged luggage, if you feel that your luggage has been mistreated by the staff and your items have been damaged as a result then use the number above to phone. You can also make a complaint about the destruction, damage or loss of items worn or carried by another passenger on your flight.

Accessibility complaints

If you faced problems with accessibility you can phone the number 0843 178 4823 to make a complaint about this. When you use the number above you can express your dismay at the lack of assistance that was provided or the lack of equipment that was available for disabled passengers, or those with reduced mobility.

Miles & Smiles complaints

If you’re a part of the Turkish Airlines Miles & Smiles frequent flyer programme you can make a complaint by phoning the number 0843 178 4824. You can use this number if you would like to make complaints about the level of service you received whilst in the Miles & Smiles Lounge, any problems you had using your miles for flights or issues that arisen with your extra baggage allowance.

Check-in complaints

Make a complaint about the check-in process when you phone the number 0843 178 4825. You can use this phone number to make a complaint about the difficulty of the process, how long it takes, or if you had any issues completing it when you ring the number above. Let them know if there are issues with the website navigations or anything like that.

Corporate complaints

Use the number 0843 178 4826 to make complaints about Turkish Airline’s Corporate Club. You can use this number if you are having any problems with using your Corporate Club benefits, such as discounts, earning miles, travel insurance, renting a car or hotel reservations.