0843 557 3768

If you need to speak to someone from the TalkTalk Customer Service team, you can do so by dialling 0843 557 3768. Once you have called this number you will be given the option to choose the service you need from the company. Once you have chosen, you will be put through to a member of the team who can assist you further.

About TalkTalk

TalkTalk, or, as it known in its group form, TalkTalk Group or TalkTalk Telecom Group plc, is a company which provides telecommunications services, internet provision, and media services across the UK. It specialises in mobile phone networks, internet access, telecoms and pay-subscription television, and other communications and media services, and was founded in 2003 to provide these services as a subsidiary of the larger parent business Carphone Warehouse. After 7 years of operation, it had expanded enough to demerge from Carphone Warehouse and establish itself as an independent entity, establishing itself in 2010 as TalkTalk. It based its head offices in London, the hub of UK telecoms and big business, and has continued to expand since then.

TalkTalk Contact Numbers

Department Contact Number Opening Hours
Customer Services 0843 557 3768 Mon-Fri 8am-7pm, Sat 9am-1pm
TalkTalk Complaints 0843 557 5139 Mon-Fri 8am-7pm, Sat 9am-1pm
TalkTalk Contracts 0843 596 3134 Mon-Fri 8am-7pm, Sat 9am-1pm
TalkTalk Mobile 0843 218 9635 Mon-Fri 8am-7pm, Sat 9am-1pm

TalkTalk Complaints

TalkTalk is one of the UK’s most popular and most widely-used telecoms and mobile services providers. They offer affordable pricing, contracts which include the latest and most cutting-edge phones, and diverse pay as you go tariffs that suit whatever needs you may have! Whatever you use your phone for, TalkTalk has the tariff for you. If you are for any reason unhappy, dissatisfied or upset with your service from TalkTalk, you can contact the TalkTalk complaints phone number on 0843 557 5139. This number will put you into contact with the TalkTalk head office complaints team directly, with minimal funnelling and the shortest hold time possible, so that you can resolve your complaints effectively. The staff of the contact line are professionals, who are all dedicated to complaints management, and all have access to years of experience and a database of all the information available to TalkTalk, giving them unprecedented ability to answer your questions and problems with relevant information.

In the event that the staff of the complaints helpline cannot resolve your issue in a satisfactory way, then the fact that they are based in the TalkTalk head office means that they can easily transfer you up to a more experienced member of staff, a more relevant expert or someone with more authority to enact change.

TalkTalk Contracts

TalkTalk provides a wide range of contracts and tariffs to suit any customer’s unique situation and needs. The most popular product provided by TalkTalk is the monthly-paid contract, which exchanges payment of a monthly bill for a phone, mobile data, texts and minutes. For the full range of TalkTalk contracts, you can visit the TalkTalk website (this isn’t it) or call them on 0843 596 3134. There is a wide range available, depending on whether you want a phone to be included, how many minutes of telephone conversation you want, how many texts you need and how much data you want, as well as a wide range of additional possibilities, like using your phone abroad regularly or whether you need high-speed, powerful streaming data. An upgrade programme is usually available for those contracts that involve phones, so tech-loving customers can have the newest, most cutting-edge phone every year as part of their contract!

TalkTalk Mobile Complaints

If you have a tariff with TalkTalk that includes a contract, you will be entirely within your rights to complain if that contract is not upheld. If you are overcharged, or if you are charged for using more data than you actually used, or you don’t receive what you paid for – such as mobile data connectivity or mobile phone signal. Similarly, a pay-as-you-go tariff with TalkTalk will involve quick, easy topping up and only be charged for what you have used. If that is not the case, in either example, then you should call the TalkTalk mobile complaints department on 0843 218 9635.