Travel Republic

0844 453 0246

Contact Travel Republic for assistance on 0844 453 0246 if you are a customer with this European online travel agent. Make complaints if anything goes wrong with your holiday.

Department
Contact Number
Opening Times
Travel Republic Complaints
0844 453 0246
Mon – Fri: 8am – 5pm
Sat – Sun: Closed
Booking Management Complaints
0843 557 5437
Mon – Fri: 8am – 5pm
Sat – Sun: Closed
Group Booking Complaints
0844 248 2234
Mon – Fri: 8am – 5pm
Sat – Sun: Closed
Special Assistance Complaints
0844 248 2235
Mon – Fri: 8am – 5pm
Sat – Sun: Closed
Payment Complaints
0844 248 2236
Mon – Fri: 8am – 5pm
Sat – Sun: Closed
Cancellation Complaints
0844 248 2237
Mon – Fri: 8am – 5pm
Sat – Sun: Closed

Travel Republic Complaints

Contact Travel Republic on 0844 453 0246 to make a complaint about the services that they provide. Complain about their website or mobile app if you have trouble finding or making a new booking. You should complain if you experience problems making payments towards your outstanding balance. Complain if you do not receive a booking confirmation within 12 hours. Or make a complaint if you do not understand the financial protection conditions of bookings with Travel Republic. Complain if you find the same booking cheaper elsewhere.

Booking Management Complaints

After you have made a booking, you can call 0843 557 5437 to complain about anything to do with it. This could be regarding problems logging in to manage things online. Complain if the board basis or anything else was misleading and you now need to change the booking. However, changing accommodation, flights, or travel dates may not be possible. There is a £50 fee for Travel Republic to make amendments for you. If you need to make any special requests, it is at the provider’s discretion whether or not they can accommodate a request.

Group Booking Complaints

Bookings for more than twelve passengers or three hotel rooms count as group bookings. Customers need to contact Travel Republic to get a quote and arrange these specially. You should specify the flight times or accommodation name you prefer. Call 0844 248 2234 to complain if Travel Republic is unable to arrange your group booking. Or complain if there is an error with any of the details. This could lead to extra charges for you, which you should complain about. You can also complain about extras like airport transfers for your group.

Special Assistance Complaints

Customers with mobility issues or medical requirements should inform Travel Republic. If you do not do this at the time of booking, this could cause problems. The provider might not be able to meet your needs, but the booking may not be refundable. Phone 0844 248 2235 and complain about a special assistance booking if they fail to make the appropriate arrangements. Complain if either Travel Republic or the provider cause an issue with the booking. Complain about mistreatment if they cause any discomfort or embarrassment.

Payment Complaints

Travel Republic advertises low deposits and easy payment schemes. You can either pay in full when you book or pay off the balance in instalments by the set due date. If you do not complete payment by this date, then they may cancel your booking. This will also result in cancellation fees. Travel Republic charges administration fees on card payments through their deposit scheme. Call 0844 248 2236 to complain about problems with payments for your booking. This includes automatic charges if you already paid off your balance in full.

Cancellation Complaints

If you need to cancel an aspect of your booking, the conditions depend on the individual booking. Transfers are non-refundable. Cancelling a transfer and accommodation package forfeits your first and second deposits. If you cancel a hotel booking more than 7 days in advance, they will take a £40 cancellation fee out of your refund. Cancelling later than this will mean you must pay for the hotel booking in full. Flights are generally non-refundable. Call 0844 248 2237 to complain about cancellation charges, especially for a bereavement.