Admiral

0843 557 3402

Contact Admiral on 0843 557 3402 to complain about their insurance policies. Admiral is a trading name of EUI Limited and a subsidiary of the Admiral Group of car insurance brands.

Department
Contact Number
Opening Times
Admiral Complaints
0843 557 3402
Mon – Fri: 8am – 8pm
Saturday: 9am – 5pm
Sunday: 9.30am – 4pm
Admiral Car Insurance Complaints
0844 248 2607
Mon – Fri: 8am – 8pm
Saturday: 9am – 5pm
Sunday: 9.30am – 4pm
Admiral Home Insurance Complaints
0844 248 2608
Mon – Fri: 8am – 8pm
Saturday: 9am – 5pm
Sunday: 9.30am – 4pm
Admiral Travel Insurance Complaints
0844 248 2609
Mon – Fri: 8am – 8pm
Saturday: 9am – 5pm
Sunday: 9.30am – 4pm
Admiral Loan Complaints
0844 248 2611
Mon – Fri: 8am – 8pm
Saturday: 9am – 5pm
Sunday: 9.30am – 4pm
Admiral Other Insurance Complaints
0844 248 2612
Mon – Fri: 8am – 8pm
Saturday: 9am – 5pm
Sunday: 9.30am – 4pm

Admiral Complaints

Contact Admiral by calling 0843 557 3402 if you have a general complaint about them. You can make complaints about the level of customer service and the behaviour of staff when you call for help. Complain about claims if they are taking too long to process or you think Admiral is breaking the terms of your contract. They should carry out full investigations into serious complaints and provide a response and satisfactory solution within 5 working days.

Admiral Car Insurance Complaints

As a car insurance specialist, Admiral offers lots of cover options. They include classic car insurance or black box, car sharing or learner driver cover, and multi-car insurance. Call 0844 248 2607 if you have a complaint about your Admiral car insurance policy. If you take out a car warranty, it will be from another provider, so call Admiral if you need their contact details to complain directly. You can complain about your LittleBox if there is one in the car.

Admiral Home Insurance Complaints

Home insurance policies at Admiral are flexible with extra options to tailor to your needs. Call 0844 248 2608 to complain if you think that you were misadvised to take out a policy which costs too much or offers inefficient cover for your situation. This includes contents insurance and buildings insurance, as well as features like boiler emergency or accidental damage cover. Complain if you have problems combining car and home insurance policies.

Admiral Travel Insurance Complaints

The Platinum level of travel insurance at Admiral has the highest star rating from Defaqto. However, if you have a complaint about your travel insurance policy at any level, call 0844 248 2609. This includes single-trip, annual, winter sports, golf, cruise, or gadget cover. You can call to complain about quotes, claims, upgrades, extensions, or exclusions. Complain about your excess or limitations at a cover level, or refused claims for medical conditions.

Admiral Loan Complaints

As well as purchasing insurance cover, you can also take out a financial loan from Admiral. This includes personal loans from £1,000 to £25,000, and car finance for personal contract purchase, hire purchase, or unsecured loans. Call 0844 248 2611 if you have a complaint about your loan. This could be regarding the denial of a loan, or a problem with an ongoing repayment plan. Complain about the interest rate if it changes from what they advertised.

Admiral Other Insurance Complaints

The main insurance cover and financial services come directly from Admiral. However, they also offer insurance policies underwritten by other providers. These include cover for vans, motorbikes, pets, and GAP insurance for financial shortfalls. For these policies, Admiral is the intermediary. Call 0844 248 2612 to make a complaint and Admiral can direct you to the company providing the cover so you can complain to them, unless the issue is with Admiral.