Park Christmas

0844 257 4322

If you’d like to make a complaint regarding the service you received from Park Christmas you can phone the number 0844 257 4322, when you call this number they will take complaints that relate to payments, Park Agents, delivery and more.

Park Christmas Complaints Numbers

Post Office Department Contact Number Opening Times
Complaints 0844 257 4322 Monday to Friday 9am till 5pm
Food complaints 0844 257 4323 Monday to Friday 9am till 5pm
Service complaints 0844 257 4324 Monday to Friday 9am till 5pm
Delivery complaints 0844 257 4325 Monday to Friday 9am till 5pm
Bonus card complaints 0844 257 4326 Monday to Friday 9am till 5pm
Website complaints 0844 257 4327 Monday to Friday 9am till 5pm

Complaints

When you phone the number 0844 257 4322 to make a complaint about Park Christmas, the customer advisor will ask what your complaint relates to and ask for specific details of the complaint. They may also ask you what you’d like to happen as a result of the complaint and how you’d like it to be resolved.

When you phone they’ll explain the complaints process they typically follow, and will indicate how long it usually takes for a complaint to be resolved. They might also be able to give you an idea of what is likely to happen when your complaint has a resolution.

If you have previously logged a complaint with Park Christmas and would like an update of where it’s at, you can phone the number above to find out how much longer you’re expected to wait to hear from them.

Park Agent complaints

To make a complaint about a specific Park Agent you can call the number 0844 257 4323. When you phone this number they can take information on the complaint you have. You might want to make a complaint about a Park Agent who hasn’t been doing their job well enough, in your opinion, and hasn’t provided everything you need to know.

If you suspect your Park Agent is holding on to some of your products, or you find that your calculations don’t add up with the amount you want and the amount you’re paying you can phone this number to get this investigated immediately.

Payment complaints

You can phone the number 0844 257 4324 to make a complaint about payments to Park Christmas. You might want to phone to make a complaint regarding standing orders that you’ve set up, or direct debits you have with Park. You can phone this number if you find that you aren’t provided with enough information when it comes to making payments, or you’re not given a clear enough guide on what the charges are and what they involve.

Delivery complaints

Calling the number 0844 257 4325 will put you through to the team who can log your complaints about delivery. When you phone this number they will be able to log your complaint about the delivery process. You might want to make a complaint about a delivery driver you came into contact with. If you find that your delivery is late, or the products are damaged on arrival you might want to phone this number to get this sorted as quickly as possible.

Account complaints

You can phone the number 0844 257 4326 to make a complaint that relates to your Park Account. You might want to phone this number if you’re having problems accessing your account, or if you find that you can’t make changes to it.

App and website complaints

If you’d like to make a complaint about the Park Christmas app or website you can ring the number 0844 257 4327. When you phone this number they will be able to log your complaint about any problems you’re having. If you are having that issue whilst on the phone, they may be able to fix it whilst you speak to them.