Ulster Bank

0843 178 5061

Get in touch with Ulster Bank to make a complaint to them on the phone number 0843 178 5061. When you ring this number they can log complaints relating to their personal and business banking, as well as other services they offer.

Ulster Bank Complaints Numbers

Post Office Department Contact Number Opening Times
Complaints 0843 178 5061 Monday to Friday 9am till 5pm
Customer Services 0843 178 5062 Monday to Friday 9am till 5pm
PPI Complaints 0843 178 5063 Monday to Friday 9am till 5pm
Personal Banking complaints 0843 178 5064 Monday to Friday 9am till 5pm
Branch complaints 0843 178 5065 Monday to Friday 9am till 5pm
Business Banking complaints 0843 178 5066 Monday to Friday 9am till 5pm
Charge complaints 0844 248 2435 Monday to Friday 9am till 5pm
Online Banking complaints 0844 248 2436 Monday to Friday 9am till 5pm
App complaints 0844 248 2437 Monday to Friday 9am till 5pm
Loan complaints 0844 248 2438 Monday to Friday 9am till 5pm
Mortgage complaints 0844 248 2439 Monday to Friday 9am till 5pm

Complaints

Call the number 0843 178 5061 to make a complaint to Ulster Bank regarding one of the services they have provided you with, a member of staff you dealt with or something else. When you ring this number you can find out details about how long it usually takes for their complaints to be resolved, and you can also ring this number if you would like to find out how you can further escalate your claim if you’re not happy with the response you received from them.

Customer services

Ring the customer service number for Ulster Bank on the number 0843 178 5062, when you phone this number you can find out details about the complaints process which Ulster Bank follows. This means you can find out details about what is likely to be the outcome of your complaint.

PPI Complaints

If you have a complaint to make relating to PPI you can phone the number 0843 178 5063. When you ring this number you can log complaints about mis-sold PPI and start the process for getting a refund on it. It’s important that you do this soon as the deadline for PPI is soon approaching.

Personal banking complaints

If you bank personally with Ulster Bank and have a complaint relating to this you can phone the number 0843 178 5064. When you ring this number they will be able to take note of your complaints that relate to your accounts or debit cards.

Branch complaints

Call the number 0843 178 5065 to make a complaint about a branch of an Ulster Bank that you visited. You might have a complaint to make that is in relation to a member of staff that served you at the bank, or the facilities or accessibility of that branch. When you call to make your complaint ensure that you give details of the bank that your visited, and if you are complaining about a member of staff provide details of their appearance or their name if you have that information.

Business banking complaints

If you business banks with Ulster Bank you can phone the number 0843 178 5066 to make a complaint relating to this. You may wish to complain about the service you have received or an issue you are having with accessing your account.

Charge complaints

If you are unhappy with a charge that you have been presented with from Ulster Bank you can phone the number 0844 248 2435. When you ring this number they can take details about the charge, they will either explain as to why you have been given this charge, or look into any mistakes that have been made on this charge.

Online banking complaints

If you’re having trouble with online banking with Ulster Bank you can phone the number 0844 248 2436. When you phone this number you can log complaints about problems accessing your accounts, difficulties you have with finding out information about your accounts, or issues with moving money, setting up direct debits, accessing your statements etc.

App complaints

Make a complaint about the Ulster Bank app when you ring the number 0844 248 2437. When you call this number they can log your complaints about troubles with the app, whether you’re struggling to gain access to the app, having difficulty with seeing your accounts or any issues with the features in the app.

Loan complaints

Make a complaint about loans with Ulster Bank when you phone the number 0844 248 2438. When you call this number you can make a complaint about your payment schedule of your loan, any overpayments that may have been taken, a rise in interest and more.

Mortgage complaints

Phone the number 0844 248 2439 to make a complaint about mortgages with Ulster Bank. You can ring this number to make complaints about your mortgage payments, interest rates on your mortgage, overpayment charges and more.