The contact number for Now TV is available directly from their website at no or lower cost
0330 332 3050
Call Connection, Calls cost 7p per minute plus your standard network charge.
Please ensure you have the bill payers permission before calling.
This website provides hard to find phone numbers as a call connection service, and is not associated with the company.
The Now TV complaints number can be used to file formal complaints against any part of the company or the services they’re offering.
| Department | Opening Times |
| Complaints | Monday-Friday: 9am-5pm |
| Customer Service | Monday-Friday: 9am-5pm |
| Streaming Complaints | Monday-Friday: 9am-5pm |
| Staff complaints | Monday-Friday: 9am-5pm |
| Account Complaints | Monday-Friday: 9am-5pm |
| Billing Complaints | Monday-Friday: 9am-5pm |
Complaints
If you have a general complaint about the company you can call and a member of the Now TV complaints team will be able to help you file a complaint. If your complaint is more specific about a service they offer or about one part of the company you may be transferred to another department who will be able to deal with your complaint better.
Customer Services
You can get in touch with the Now TV customer services team by calling. The customer services team can be contacted if you have had any problems with the services, your account or something else regarding the company, you can also call if you have any questions about the services they offer. They can also explain the complaints procedure and policies.
Streaming Complaints
If you’ve been experiencing problems with streaming movies, tv shows or live sports events using the Now TV app or website you can file a complaint by calling. You will need to explain what is happening when you are trying to stream something and the Now TV team member will file a complaint for you as well as try to fix the problem for you.
Staff Complaints
If you have had a bad experience with a member of the Now TV member of staff and you would like to file a complaint about it you can do so by calling. You will need to provide any evidence you have as well as a description of the events.
Account Complaints
You can call the account complaints team if any of your information is wrong, you’re having problems logging in or it is showing the wrong passes are available to watch as well any other issues with your account. They will also be able to help you regain access to your account.
Billing Complaints
If there have been some problems with your bills such as you have been charged for passes you have not signed up for, you have been overcharged for no apparent reason or you have been charged for the wrong pass as well as any other problems you should get in contact with the billing complaints team who will be able to help you with the issue and refund/compensate you.