Now TV

0844 826 8666

The Now TV complaints number is 0844 826 8666 this number can be used to file formal complaints against any part of the company or the services they’re offering.

Department Contact Number Opening Times
Complaints  0844 826 8666 Monday-Friday: 9am-5pm
Customer Service  0844 826 8012 Monday-Friday: 9am-5pm
Streaming Complaints  0844 249 2653 Monday-Friday: 9am-5pm
Staff complaints  0844 249 2654 Monday-Friday: 9am-5pm
Account Complaints  0844 249 2655 Monday-Friday: 9am-5pm
Billing Complaints  0844 249 2656 Monday-Friday: 9am-5pm

Complaints

If you have a general complaint about the company you can call 0844 826 8666 and a member of the Now TV complaints team will be able to help you file a complaint. If your complaint is more specific about a service they offer or about one part of the company you may be transferred to another department who will be able to deal with your complaint better.

Customer Services

You can get in touch with the Now TV customer services team by calling 0844 826 8012. The customer services team can be contacted if you have had any problems with the services, your account or something else regarding the company, you can also call if you have any questions about the services they offer. They can also explain the complaints procedure and policies.

Streaming Complaints

If you’ve been experiencing problems with streaming movies, tv shows or live sports events using the Now TV app or website you can file a complaint by calling 0844 249 2653. You will need to explain what is happening when you are trying to stream something and the Now TV team member will file a complaint for you as well as try to fix the problem for you.

Staff Complaints

If you have had a bad experience with a member of the Now TV member of staff and you would like to file a complaint about it you can do so by calling 0844 249 2654. You will need to provide any evidence you have as well as a description of the events.

Account Complaints

You can call the account complaints team on 0844 249 2655, you can call them if any of your information is wrong, you’re having problems logging in or it is showing the wrong passes are available to watch as well any other issues with your account. They will also be able to help you regain access to your account.

Billing Complaints

If there have been some problems with your bills such as you have been charged for passes you have not signed up for, you have been overcharged for no apparent reason or you have been charged for the wrong pass as well as any other problems you should get in contact with the billing complaints team on 0844 249 2656 who will be able to help you with the issue and refund/compensate you.