The contact number for Groupon is available directly from their website at no or lower cost
020 3808 4223
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Groupon is an online coupon site that operates in 28 countries worldwide. If you would like to contact Groupon to make a complaint you can call the number.
Groupon Complaint Numbers
| Groupon | Opening Times |
|---|---|
| Groupon Complaints | Mon – Fri 9 am – 11.00 pm Saturday 9 am – 6 pm Sunday 10.30 am – 4.30 pm |
| Groupon Merchant Complaints | Mon – Fri 9 am – 11.00 pm Saturday 9 am – 6 pm Sunday 10.30 am – 4.30 pm |
| Groupon Goods Complaints | Mon – Fri 9 am – 11.00 pm Saturday 9 am – 6 pm Sunday 10.30 am – 4.30 pm |
| Groupon Promotion Complaints | Mon – Fri 9 am – 11.00 pm Saturday 9 am – 6 pm Sunday 10.30 am – 4.30 pm |
| Groupon Website Complaints | Mon – Fri 9 am – 11.00 pm Saturday 9 am – 6 pm Sunday 10.30 am – 4.30 pm |
| Groupon Returns Complaints | Mon – Fri 9 am – 11.00 pm Saturday 9 am – 6 pm Sunday 10.30 am – 4.30 pm |
Complaints
If you have encountered a negative experience with a seller on Groupon or with a member of Groupon customer services team or another member of Groupon staff you can call the complaints number and an advisor will be able to listen to your situation and offer you some help, please have any required information on hand before you call to save time.
Groupon Complaints Procedure
When you call Groupon to make a complaint on the number above, their customer service team will do their best to help get it resolved whilst you’re on the phone to them. However, if your complaint can’t be resolved by them, or they need to speak to a merchant, they’ll take some details from you and get back to you once they’ve had a look into it.
Groupon Complaints Email
If you’d like to send your complaint in an email, you can get in touch with them at the address support@groupon.co.uk. It’s important to include as much detail as possible relating to your complaint, and some contact details for them to get back in touch with you on.
Groupon Merchant Complaints
To make a complaint about a specific Groupon Merchant you can phone the number. When you call this number they will be able to take details of your complaint about a merchant you purchased an offer through with Groupon. When you call to complain about a Merchant they may not be able to rectify the problem you had, but they will certainly assess the situation and do what they see fit in your circumstances.
Groupon Goods Complaints
Call the number to make a complaint about a product you’ve purchased from Groupon. You might want to call to complain about items that looked completely different in real life to what they did online, if the item doesn’t perform like it claims it would, or it has become faulty or completely broken after using it. You can use this number to find out whether a replacement is possible if that’s what you want, or a refund is an option as well.
Groupon Promotion Complaints
Tried to use a promotion on Groupon and it didn’t work? You can complain about this by calling the number. If you’ve tried to make use of a Groupon promotion or discount code, but it doesn’t work on the site as you try to put the purchase through, you can phone this number to make a complaint and find out why it isn’t working.
Groupon Website Complaints
Make a complaint about the Groupon website or app when you call the number. When you phone this number they’ll take details of complaints relating to the usability of the Groupon Website or App. You can call to complain about purchasing deals through the website or issues you’re having with your account.
Groupon Returns Complaints
Call the number to make a complaint about Groupon returns. You can phone this number if you’re having issues with making a return, and a refund is being denied without explanation. If you find that your refund is taking too long to be credited back into your account, you can phone the number above to find out why this is and when it’s going to be refunded to you.