KCOM

The contact number for KCOM is available directly from their website at no or lower cost

0148 260 2555

Call Connection, Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before calling.

This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

Contact KCOM by calling the number if you are not happy about a service of theirs. It is an IT and communications provider in Hull with some of the UK’s fastest download speeds.

Department
Opening Times
KCOM Complaints
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Broadband Complaints
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Home Phone Complaints
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Mobile Complaints
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Add-On Complaints
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Website Complaints
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm

KCOM Complaints

Contact KCOM if you wish to make a complaint about them or a product that they provide. Complain if you think that they are failing to meet the codes of practice set by Ofcom regulations in any way. You can complain again if KCOM is taking too long to resolve a complaint that you made previously. Complain if you expect some compensation.

KCOM Broadband Complaints

If you don’t have the fastest Lightstream internet from KCOM yet, or if you do have it but it isn’t working properly, then call. Call to complain if you do not receive your free router or you did but it is faulty. Or complain if you are unable to access the free Wifi hotspots in Hull. Call if you are not happy with your contract or want to change packages.

KCOM Home Phone Complaints

Whether you have just a home phone plan, or an all-inclusive one, you can call with complaints about your KCOM home phone service. Complain if you pay for certain features but they do not work, such as landline voicemail messages or caller ID display. Or complain if you want your home phone number removed from the directory.

KCOM Mobile Complaints

Call if you need to complain to KCOM about a pay-monthly SIM contract for your mobile phone. Complain if you have not gone over your limit for call minutes but they say that you have. Or complain if there is a problem with storage or monthly payments. If there is a delay in delivery or activation of your SIM then you should call KCOM to complain.

KCOM Add-On Complaints

When you purchase add-on products for KCOM services, you can call if you experience problems with them. Complain if the TrueCall Call Blocker fails to work, or any smart home TP-Link devices. Complain if you cannot get a Samsung Galaxy tablet with the KCOM discount. Call to complain about your Care Plan or about a MyTech repair or set-up.

KCOM Website Complaints

Call to report technical problems with the KCOM website. You can also call this number to report other errors, such as misinformation or missing or broken links. If you cannot register for an online account or log into an existing one, then call KCOM. You should call to complain if you use the parental controls but something is wrong with them.