KCOM

0844 257 4592

Contact KCOM by calling 0844 257 4592 if you are not happy about a service of theirs. It is an IT and communications provider in Hull with some of the UK’s fastest download speeds.

Department
Contact Number
Opening Times
KCOM Complaints
0844 257 4592
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Broadband Complaints
0844 257 4593
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Home Phone Complaints
0844 257 4594
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Mobile Complaints
0844 257 4595
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Add-On Complaints
0844 257 4596
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm
KCOM Website Complaints
0844 257 4597
Mon – Fri: 8am – 8pm
Sat: 8am – 5pm
Sun: 10am – 4pm

KCOM Complaints

Contact KCOM on 0844 257 4592 if you wish to make a complaint about them or a product that they provide. Complain if you think that they are failing to meet the codes of practice set by Ofcom regulations in any way. You can complain again if KCOM is taking too long to resolve a complaint that you made previously. Complain if you expect some compensation.

KCOM Broadband Complaints

If you don’t have the fastest Lightstream internet from KCOM yet, or if you do have it but it isn’t working properly, then call 0844 257 4593. Call to complain if you do not receive your free router or you did but it is faulty. Or complain if you are unable to access the free Wifi hotspots in Hull. Call if you are not happy with your contract or want to change packages.

KCOM Home Phone Complaints

Whether you have just a home phone plan, or an all-inclusive one, you can call 0844 257 4594 with complaints about your KCOM home phone service. Complain if you pay for certain features but they do not work, such as landline voicemail messages or caller ID display. Or complain if you want your home phone number removed from the directory.

KCOM Mobile Complaints

Call 0844 257 4595 if you need to complain to KCOM about a pay-monthly SIM contract for your mobile phone. Complain if you have not gone over your limit for call minutes but they say that you have. Or complain if there is a problem with storage or monthly payments. If there is a delay in delivery or activation of your SIM then you should call KCOM to complain.

KCOM Add-On Complaints

When you purchase add-on products for KCOM services, you can call 0844 257 4596 if you experience problems with them. Complain if the TrueCall Call Blocker fails to work, or any smart home TP-Link devices. Complain if you cannot get a Samsung Galaxy tablet with the KCOM discount. Call to complain about your Care Plan or about a MyTech repair or set-up.

KCOM Website Complaints

Call 0844 257 4597 to report technical problems with the KCOM website. You can also call this number to report other errors, such as misinformation or missing or broken links. If you cannot register for an online account or log into an existing one, then call KCOM. You should call to complain if you use the parental controls but something is wrong with them.