If you need to talk to easyJet’s complaints team for any reason, then you can call 0844 375 3137 to speak to a member of the team who will be able to register your complaint and help you however they can.
easyJet was established in 1995 when two aircraft were used to fly from Luton to Glasgow and Edinburgh. Originally, the aircraft were just being leased, but the first owned aeroplane was delivered to the airline after a year. Ever since easyJet has managed to rapidly expand and cover most of Europe. These days the airline have around 11 bases at UK airports, but their head office is still at Luton airport, where they began over 20 years ago. easyJet have a total of 24 bases around Europe, and in 2013 they added their 100th route from London to Moscow, and in 2014 the airline carried over 65 million passengers to destinations worldwide, making the airline the second largest in Europe behind rival budget airline Ryanair. easyJet travel to 134 destinations and have a net income of £548 million (2015 annual figures).
easyJet Complaints Number
There could be any number of reasons why you feel that you need to make a complaint about easyJet, and you may find that by calling 0844 375 3137 you are easily able to make your complaints heard, which could be regarding anything from the service you have received when you’ve spoken to someone from easyJet to the usability of their website and any problems you might have had from using their services.
easyJet Customer Services
To speak to someone from the customer services team, you should call 0844 248 3693 and you will be able to ask any questions you might have about easyJet’s services, as well as find out any extra information you might be interested in regarding the way that easyJet works and how you can use the services that are available to you through the airline.
To make a complaint about an easyJet flight that you have recently been on, you can call 0844 248 2694 to talk to a member of staff who will listen to any complaints you might have about how you were treated on the flight and where you think it could have gone smoother, and they will make sure to try and make up for the inconvenience to you.
If you have had a bad experience recently while in an airport waiting to board an easyJet flight and believe that the problem should have been dealt with by easyJet staff, then by calling 0844 826 8025 you will be able to register a complaint. This will put you in touch with someone who will want to know all of the details regarding your flight and the issues you experienced, including delays on boarding your flight or rude behaviour from an airport easyJet staff member.
If you have had any problems with your luggage while using easyJet services, then when you call 0844 453 0232 you will be able to make a complaint about the treatment of your luggage, including registering if there has been any damage to your belongings or if you have noticed that anything has gone missing, and they will try and make sure that the issue is resolved.
Staff Member Complaints
While using easyJet’s services, you will be put in contact with several members of staff. If you believe that you have received service from any of these staff members that isn’t up to the standard that easyJet would usually like to have displayed by those working for them, then you should ring 0844 248 3690 to make a complaint, for anyone from ground staff to flight crew, and they will try to make sure that your complaint is dealt with swiftly.
Contact Numbers for easyJet
|easyJet||Contact Number||Opening Times|
|Complaints||0844 375 3137||9am-5.30pm, Monday to Friday|
|Customer Service||0844 248 3693||9am-5.30pm, Monday to Friday|
|Flight Complaints||0844 248 3694||9am-5.30pm, Monday to Friday|
|Airport Complaints||0844 826 8025||9am-5.30pm, Monday to Friday|
|Luggage Complaints||0844 453 0232||9am-5.30pm, Monday to Friday|
|Staff Member Complaints||0844 248 3690||9am-5.30pm, Monday to Friday|
Other ways to contact easyJet
To write a letter to easyJet you can address it here:
London Luton Airport
and someone will read and respond to your correspondence when they can.