ELC

0844 249 0064

You can get in touch with the ELC (Early Learning Centre) Complaints team on 0844 249 0064. ELC is a children’s toy company and manufacturer.

Department
Phone Number
Opening Times
Complaints
0844 249 0064
Mon-Fri 8am-8pm
Sat 9am-6pm
Sun 9am-5pm
Customer Services
0844 249 0085
Mon-Fri 8am-8pm
Sat 9am-6pm
Sun 9am-5pm
Product Complaints 0844 249 0086
Mon-Fri 8am-8pm
Sat 9am-6pm
Sun 9am-5pm
Delivery Complaints
0843 208 5588
Mon-Fri 8am-8pm
Sat 9am-6pm
Sun 9am-5pm
Staff Complaints
0843 208 5589
Mon-Fri 8am-8pm
Sat 9am-6pm
Sun 9am-5pm
 Store Complaints
0843 208 5591
Mon-Fri 8am-8pm
Sat 9am-6pm
Sun 9am-5pm

ELC Complaints Number

You can call the ELC complaints number on 0844 249 0064. Their general complaints team will be able to file a formal complaint about any aspect of the business for you, whether you’re unhappy with the business values, you do not agree with the privacy policies, you do not like their data protection policies and would like them to be reviewed or you have some other general issues with the company and wish to file a complaint about them.

ELC Customer Services

Get in touch with the ELC customer services team on 0844 249 0085. The ELC customer service team will be able to deal with any inquiries you have about one of their products or services. You can inquire about an ELC store, what products they stock and where it is located. You can also inquire about their complaints policy and procedures and ask about the best way to file your complaint.

Product Complaints

If you have a complaint about one or more of ELC’s products you can call 0844 249 0086. You can complain about an ELC product if you believe it poses a risk to the children it is aimed at or younger children, your child or a child you know has been hurt or become ill after engaging with the product, the product was damaged when it arrived, the product is of low quality or because you’re unhappy with the product for some other reasons.

Delivery Complaints

You can file a complaint regarding a delivery by dialling 0843 208 5588. You can call the delivery complaint number if you are unhappy with the delivery of your products such as the product arriving damaged, the delivery driver being rude or unhelpful to you, the delivery was late, your products did not arrive, some of the products your ordered are missing from your delivery, you paid for first class or next day delivery and it was delivered outside of the promised delivery date and you would like a refund for the delivery cost or you have had some other issues with your product delivery.

Staff Complaints

Call the staff complaints team on 0843 208 5589. The staff complaints team deals with any complaints you have regarding another member of the ELC team that you would like to file with the company. You can complain about a member of the ELC staff for a number of reasons including if they were rude to you, they were unhelpful, they were unprofessional or you had another negative experience with them.

Store Complaints

You can call the store complaints team on 0843 208 5591, you can call the team if you were unhappy with your recent visit to an ELC store including if the staff were rude to you, if the store was untidy, the store had some safety hazards for your children, you were not happy about the choice of products in the store, you could not easily find what you visited the store for or you were unhappy with your visit to an ELC store for another reason.