Currys is an electronics retailer based in the UK. If you need to make a complaint about Currys, you can do so by calling 0843 208 1736.
Contact Numbers for Currys
|Complaints||0843 557 3677|
|Head Office||0843 208 1736|
|Customer Service||0843 557 5181|
Currys Opening Hours
Currys Head Office Address
|Head Office||DSG Retail Ltd, 1 Portal Way, London, W3 6RS|
Why would I call the Currys complaints number?
- To make a complaint about an appliance or electrical device that you purchased from Currys.
- To make a complaint about Currys warranty or a Currys repair.
- To make a complaint about a member of staff or a Currys store.
- To make a complaint about Currys credit options.
- To make a complaint about a delivery.
Currys Customer Complaints
Currys sells a range of electronic products such as TVs, washing machines, dishwashers, fridges, cameras, tablets, laptops, smart watches, games consoles and mobile phones. There are many advantages to buying your electrical appliance from Currys. You can choose to pay nothing for the first six months and receive free delivery/free store collection on all online orders. Thanks to the KnowHow service, you can have your new TV or laptop set up and ready to go. Over the festive period, Currys extends its returns policy so that you have a longer timeframe to return items if you no longer want them. If you ever find that a product is cheaper to buy from the likes of Argos, John Lewis, Asda, Tesco or AO.com, Currys will match it to ensure they’re never beaten on price. You can even take advantage of the price match service up to seven days after purchasing your item by simply calling Currys customer service or returning to the store where you purchased the item.
Occasionally things may go wrong when you order an item from Currys. The item could arrive damaged or broken, you could receive the wrong item or you could have a complaint about the delivery driver. If you purchased your product in the store, you may have issues with the staff in the store or with the store itself. For both online and in-store purchases, you can call the Currys customer complaints team using the phone number at the top of this page.
Currys Complaints Department
The Currys complaints department is located within the customer service department. The complaints team will listen to your complaint, record the information relating to your complaint and try to work with you to find a solution on the phone. If they cannot find a solution whilst you are on the phone, they may escalate the complaint and make arrangements to call you back with their solution at a later date.
Currys Complaints Head Office
If you would like to make your complaint in writing to the Currys head office, you can do so by addressing your letter to DSG Retail Ltd, 1 Portal Way, London, W3 6RS. Don’t forget to include all the details surrounding your complaint including how you would like it to be resolved. This helps the team work to finding a solution that suits you more efficiently.
The world of TV keeps changing as more and more new technologies are introduced. Therefore, it can be increasingly difficult to find a television that suits you. There are smart TVs with the likes of Netflix, YouTube, Spotify and BBC iPlayer built in or 4K TVs with ultra HD. The latest Samsung TVs have ‘nano crystal technology’ to create the purest pixels possible. You also have to take into consideration where your TV will go. Smaller TVs look better wall-mounted whereas larger curved TVs look better on a sideboard. When shopping for a TV you should consider all of the features such as 3D and soundsystems. People watching streamed services regular may be better with a smart TV, whereas video game players may opt for a better soundsystem. Currys has a full range of televisions available from top brands such as Samsung, Sony, Panasonic and LG. If you order online you can get free delivery and the installation includes hooking your new TV to a wall mount, connecting it to the internet or setting up a home cinema system.
A laptop can act as a device for both work and play. As a result, it’s important to choose one that covers all of your desired bases. If you regularly use your laptop for sending emails and shopping online, you’ll want a basic laptop. If you regularly work on the go, you’ll want a laptop with a fast processor so that it can keep up with you. If you use your laptop to edit photos/video, you’ll want a bigger spec so that it can run high-performance software. Lastly, if you love playing the latest games, you’ll want a high spec gaming laptop. Currys has all these types of laptops available from top brands such as ASUS, HP, Apple, Lenovo, Acer, Dell, Microsoft and more. If you’re not sure which laptop suits your needs best, pop into your local Currys store where a member of staff will evaluate your needs and help you choose the best laptop for you.
Currys Washing Machine
Every household needs a washing machine and Currys has plenty of choice. You can have your washing machine delivered to your home and installed for you, or you can collect it from your local store in a matter of minutes. Currys has washing machines from many top brands such as Beko, Hotpoint, Kenwood, Logik and Hoover. Most of the machines have a great energy rating, the ability to fast-wash clothes and a capacity of above 5kg.
The origins of Currys can be traced back to 1884 when a man named Henry Curry began building bicycles. The first store opened in London in 1888 and the business continued to grow. Today, most Currys stores in the UK have merged with PC World to become Currys PC World.
For more information about Currys, call the Currys complaints number on this page.