All contact numbers for Pizza Hut can be found on this page
Possible reasons for complaint:
- You visited a Pizza Hut restaurant recently and were unhappy with the experience
- You have a complaint about food you were served
- You believe a Pizza Hut restaurant isn’t being managed well
- You are unhappy with a delivery you ordered
- The website or mobile app is not working for you
Pizza Hut Complaints Number
|Complaints||0843 557 3606|
|Head Office||0844 248 2694|
|Delivery Complaints||0843 596 3313|
|Customer Services||0843 596 3314|
|HR||0843 596 3315|
|Jobs||0843 820 9548|
Pizza Hut Number Opening Hours
|Pizza Hut||Opening Hours|
|Contact Number||8am – 11pm, 7 days a week|
Pizza Hut Head Office Address
|Head Office||FREEPOST RRKA-HCAS-YSJC, Pizza Hut Customer Team, Unit 4, Mount Mill Farm, Wicken, Milton Keynes, MK19 6DG|
Pizza Hut Complaints Procedure – 0843 557 3606
If you are wishing to make a complaint about a service or product you’ve received from your experience with Pizza Hut, there are three ways you can do this. Firstly, you can call the complaints number on 0843 557 3606 to be put in contact with a member of staff who can help you with any issues you may have. Calling this number is possibly the fastest way in trying to get your complaint heard, as the person who answers your call will be determined to solve your problem for you immediately.
A second option for filing a complaint is by completing an online complaint form on the Pizza Hut contact us page, which requires you to leave some personal details and give an accurate description of where your complaint effects and what your complaint is. This complaint form allows you to leave your complaint in a way that you can be sure it will be dealt with as soon as possible but isn’t as direct as a phone call.
Alternatively, you can write a letter to Pizza Hut at the address found above, where you can give a full description of the event that has caused you to complain and also allows you to provide any possible evidence you may have of the event. While the postal route may take slightly longer than others, it guarantees you the opportunity to deliver your complaint to the company in a way that will physically be kept in their records. Their address is also a freepost address, meaning you will not be charged for sending your complaint.
Lastly, if you do not believe any of your other attempts have been correctly dealt with in an appropriate and time sensitive manner, you can contact the One Dispute Resolution (ODR) platform that will allow you to take your complaint above the company itself. Information and links to the ODR platform can be found on the Pizza Hut complaints webpage.
Restaurant Complaints – 0843 557 3606
When making complaints both over the phone and online you can specify whether your issue was found within a Pizza Hut restaurant or delivery service. If it is a restaurant you have experienced your problem within, you will be asked to specify which restaurant in which area you were visiting, the date of your visit, and given the chance to attach any evidence of your problem with your online complaint form. From here you can clarify as to whether your complaint revolves around your food, service or pricing problems, and Pizza Hut will aim to help you find a conclusion to your issue.
If you are making your complaint about a specific restaurant through the phone, please call this number 0843 557 3606 to be put in contact with a member of staff who can help you.
Delivery Complaints – 0843 596 3313
If your complaint with Pizza Hut is the result of a delivery you ordered through their site, you can either find their online complaint form or call 0843 596 3313 to reach someone who can help you with your issue.
The complaint form for deliveries is much the same as that for the restaurants, as it asks you for the details of the Hut you ordered from, the location of the Hut and the date of your order, as well as providing the opportunity to attach evidence for your complaint. You are also asked to type a comment on why you are complaining, as well as attaching your order number/receipt ID so that they can monitor your complaint along with the restaurant’s records.
Your complaint will then be dealt with as quickly as possible by the Pizza Hut team as they aim to please with all of their customer interactions, and will, therefore, work hard to ensure no one is left feeling unhappy with their Pizza Hut experience.
Pizza Hut FAQ’s
Does Pizza Hut do student discount?
Pizza Hut do in fact offer a 20% student discount on all full price menu items all day from Sunday to Thursdays, however, it is only valid for Dine-in Pizza Hut restaurants. They also offer the opportunity for students to sign up to a UK Student Email Club which offers a code for a special £5 pizza for your next order, as well as access to the latest offers and deals through the email club. This means that students can be kept in the know of any deals that might make buying their nights meal for cheaper and helping to make sure they can save as much money as possible while still remaining loyal to Pizza Hut.
Do Pizza Hut do gluten free?
Pizza Hut do have gluten free options all throughout their menu, you can check for these by searching for the GF accreditation symbol next to the pizzas that offer this opportunity. All gluten free pizzas are served in a square style on a special base for all of your gluten-less needs (and you should probably check the desserts section to check which sweets you can pig out on while you’re there). Along with this, Pizza Hut also offers the opportunity to order their pizzas vegan – just ask for no cheese on their vegetarian pizza and they’ll be happy to oblige!
How do I register for deals?
If you’re looking to find yourself some sweet deals while you order with Pizza Hut, you can register for an account with them online to be provided with access to Pizza Hut deals, voucher codes, news updates and special offers. All you have to do is input some personal information like your name and address, as well as answering some simple questions like where your favourite Pizza Hut restaurant is and how often you eat at their restaurants, and they enquire on whether you often take children to Pizza Hut restaurants with you.
It’s as simple as that, it won’t take more than five minutes of your time and then you’re privy to incredible deals on delicious pizza.
Careers with Pizza Hut – 0843 820 9548
Finding a job with Pizza Hut is very easy once you check their careers website, as you can select from a variety of jobs, including within their restaurants or delivery sections. On their website, they give the opportunity to browse the different kinds of jobs you can apply for, such as shift manager, delivery jobs and restaurant staff. With delivery jobs, they advertise their need for people who can drive, either with their own cars or someone willing to drive one of the Pizza Hut Peugeot scooters. Here, you can also find their ‘Hot jobs’ which displays the jobs they’re most hoping to fill, as well as new store openings in areas around the country that can alert you to a new restaurant opening near you that you can apply for.
By visiting the Pizza Hut careers site, you can find jobs either by searching for your location or the position you’d be hoping to fill. You can also create an account within the site to upload your CV and alert yourself on new jobs available that you may be interested in.
If you have any queries about the application process for a job with Pizza Hut, you can call this number 0843 820 9548 to be put in touch with a member of staff who can answer any questions you might have.
About Pizza Hut
Pizza Hut is an American restaurant chain and an international franchise that was founded in 1958. The chain is known for their Italian-American cuisine, like their extensive pizza and pasta selection. Pizza Hut had over 15,000 locations worldwide as of 2015 and provided income for around 160,000+ employees. Since 2012, Pizza Hut have opened over 100 new stores in the UK, with plans to open hundreds more by 2020. The chain is a subsidiary of Yum! Brands, Inc., which is one of the world’s largest companies.