The contact number for Pizza Hut is available directly from their website at no or lower cost
0800 028 7034
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If you’ve got a complaint about Pizza Hut you can tell them about it when you call the number, they can take details of complaints regarding their restaurants, takeaway services, rewards, promotions and more.
Pizza Hut Contact Numbers
| Department | Opening Hours |
|---|---|
| Pizza Hut Complaints | Mon-Fri 8am-7pm, Sat 9am-1pm |
| Pizza Hut Restaurant Complaints | Mon-Fri 8am-7pm, Sat 9am-1pm |
| Pizza Hut Food Complaints | Mon-Fri 8am-7pm, Sat 9am-1pm |
| Pizza Hut Delivery Complaints | Mon-Fri 8am-7pm, Sat 9am-1pm |
| Hut Rewards Complaints | Mon-Fri 8am-7pm, Sat 9am-1pm |
| Promotions and Discount Complaints | Mon-Fri 8am-7pm, Sat 9am-1pm |
Pizza Hut Complaints
To make your complaint to Pizza Hut you can phone the number where they’ll take details of your complaint, and explain what’s likely to happen as a result of your complaint.
Pizza Hut Complaint Email
Unfortunately, there isn’t a direct email for you to send your complaint to when corresponding with Pizza Hut, however, there is an online contact form on their website that you can send details of your complaint to. They ask for a series of information to get your case started, and you will need to provide details such as the date and time of your visit, the group size, and your order number or guest check number.
Pizza Hut Complaints Procedure
If you are wishing to make a complaint about a service or product you’ve received from your experience with Pizza Hut, there are three ways you can do this. Firstly, you can call the complaints number to be put in contact with a member of staff who can help you with any issues you may have. Calling this number is possibly the fastest way in trying to get your complaint heard, as the person who answers your call will be determined to solve your problem for you immediately.
A second option for filing a complaint is by completing an online complaint form on the Pizza Hut contact us page, which requires you to leave some personal details and give an accurate description of where your complaint effects and what your complaint is. This complaint form allows you to leave your complaint in a way that you can be sure it will be dealt with as soon as possible but isn’t as direct as a phone call.
Pizza Hut Restaurant Complaints
Call the number to make a complaint regarding a specific restaurant you have visited, you can phone this number for complaints about the staff who work at the restaurants, or the cleanliness of the restaurant. If you were disappointed with the facilities on offer at the restaurant or the layout of it, such as a lack of space, cramped tables, etc, you can phone this number to make your complaint and get it sorted.
Pizza Hut Food Complaints
You can phone the number to complain about the food you have purchased from Pizza Hut, whether it was a delivery or ordered in a restaurant. You can phone this number if you were left disappointed in any way with the food you received. If you asked for a certain requirement, such as gluten-free or vegan, and weren’t given that type of food, you can call this number to make your complaint.
Pizza Hut Delivery Complaints
To make a complaint regarding Pizza Hut deliveries you can phone to speak to a customer advisor who will take details of the complaint and aim to resolve it as quickly as possible. You can phone this number if your delivery was much longer than expected, or your food arrived and it was cold, or the order was incorrect or missing items.
Hut Rewards Complaints
Make a complaint about Hut Rewards when you call the number, when you phone this number they’ll take the details of your complaint about missing points that haven’t been registered on your account, or you haven’t been able to redeem your free pizza or side.
Promotions and Discount complaints
Call the number to make a complaint about a Pizza Hut promotion or discount. When you phone this number you can complain about promotions or discounts that didn’t work for unknown reasons, or purchases you have made that didn’t acknowledge your discount.