Ladbrokes complaints number

Ladbrokes is a betting facility with a website and a chain of online shops. If you need to make a complaint about a Ladbrokes product or service, you can do so by calling 0844 556 4734.

Ladbrokes Contact Numbers

Department Contact Number
Customer Services 0844 556 4734
Complaints 0844 556 4734
Head Office 0844 556 4734
Store Locator 0844 556 4734

Ladbrokes Complaints Department Opening Hours

Days Opening Hours
Monday- Friday 9am-8pm
Saturday 9am-6pm
Sunday 10am-4pm

Ladbrokes Head Office Address

Department Address
Head Office Imperial House, Imperial Drive
Harrow, HA2 7JW

Who do Ladbrokes sponsor?
What are Ladbrokes opening times?
How to close your Ladbrokes account

Why would I need to call the Ladbrokes complaints number?

  • To make a complaint about unfair odds.
  • To make a complaint about a payout.
  • To make a complaint about the online casino.
  • To make a complaint about a machine in a store.
  • To make a complaint about a Ladbrokes store or employee.

Ladbrokes Complaints

Ladbrokes is a gambling retailer in the UK. At Ladbrokes, either in store or online, you can bet on sporting events or play casino style games such as poker and slot machines. You can also play online bingo. When you open a Ladbrokes account, you may be able to take advantage of introductory offers such as free bets, welcome packs and spend x amount to play with x amount. With Ladbrokes, you can opt to bet when a sporting event is beginning or taking place. There are a number of different bets that you can place such as each-way, accumulator or outright. You can bet on many different sports such as horse racing, football, golf, tennis and cricket. You can also place bets on political events such as the upcoming US Presidential Election, as well as special events on TV such as The X Factor and Strictly Come Dancing. If you don’t fancy betting, you can head to Ladbrokes Vegas, where there are over 540 games to choose from. There is everything from themed games like Iron Man and the Sopranos to traditional casino games such as blackjack and poker. If you enjoy playing bingo, why not try online bingo where there are always jackpots to be won.

Occasionally, you may need to make a complaint to Ladbrokes. If you do have a complaint, Ladbrokes does have a complaints policy in place. Initially, you should take your complaint to the customer support team by calling the number on this page or by using the online live chat facility. Staff can access your transaction history to explain the payouts and they will try to deal with your query effectively whilst you are on the phone. If you are not satisfied with the outcome, you can ask for your complaint to be escalated to the business support team. You’ll be given a case reference number and the team will look into your complaint. The team will aim to respond to you within 48 hours but they may need to extend this timeframe for more complicated queries- you can check the progress of a complaint by calling customer support and telling them your reference number. If you still remain unsatisfied, you can refer your complaint to the Independent Betting Adjudication Service who will make an independent decision that Ladbrokes must adhere to.

Ladbrokes Betting Complaints

If your complaint relates to a bet you have made, call the complaints number on this page. Your complaint could be about unfair odds, a wrong payout or a lack of payout. If you are unsatisfied with Ladbrokes’ service in relation to betting, the team will do their best to put it right for you. As above, if you still remain unsatisfied with the outcome of your complaint, you can refer it to the Independent Betting Adjudication Service who will make a ruling.

Ladbrokes Online Complaints

Ladbrokes online is an extensive website where you can make bets or play online games such as poker and slots. Occasionally, you may find that you need to raise a complaint to Ladbrokes relating to the online site. This could be that a game did not pay out when you expected it to or you feel a slot machine was unfair. You can make a complaint about the Ladbrokes online facility by calling the complaints number on this page.

Ladbrokes App

Ladbrokes football
Ladbrokes football

There are several different Ladbrokes apps to download for your smartphone depending on your interests. If you wish to bet on sports, find Ladbrokes Sportsbook in the app store. For casino games, download Ladbrokes Casino. For games, download Ladbrokes Games. If you’re solely interested in poker, try Ladbrokes Poker. For bingo, download Ladbrokes Bingo.

Ladbrokes Jobs

There are many opportunities to develop a career with Ladbrokes. You could work in one of 2000 betting shops directly with customers, helping them to make their bets and celebrating with them when they win. If you’re enthusiastic about technology, why not work in the Digital department of the London office? The London office also houses the HR, marketing, finance and legal departments, as well as the call centre. You can apply for Ladbrokes jobs online at the Ladbrokes website. Current opportunities advertised include a telephone betting agent and a customer support advisor.

Popular questions about Ladbrokes

Who do Ladbrokes sponsor?

Ladbrokes sponsors several sporting teams and events. For the 2016-17 season, they will sponsor East Stirlingshire FC. They will also sponsor the World Dart Series.

What are Ladbrokes opening times?

Each Ladbrokes store will have different opening times depending on the area where it is located. Some stores may stay open as late as 10pm whereas others will close at 6.30pm. Use the online store locator to find your nearest branch and its opening times.

Ladbrokes: How to close account?

You can close your Ladbrokes account by contacting customer support via live chat, email or by calling the number on this page.

About Ladbrokes

Ladbrokes was first founded in 1886 as a commission agent for horses. The name was changed to Ladbrokes in 1902. In 2015, the company merged with the Gala Coral Group to create the Ladbrokes Coral Group.

For more information about Ladbrokes products and services or to make a complaint, call the Ladbrokes complaints number on this page.