The contact number for Subway is available directly from their website at no or lower cost

0800 085 5058

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Phone the number to speak to the Subway complaints department regarding any matters that have left you feeling disappointed with Subway.

Subway Complaints Numbers

Post Office Department Opening Times
Complaints Monday to Friday 9am till 5pm
Speak to a Person Monday to Friday 9am till 5pm
Customer Services Monday to Friday 9am till 5pm
Food Complaints Monday to Friday 9am till 5pm
Restaurant Complaints Monday to Friday 9am till 5pm
Subcard Complaints Monday to Friday 9am till 5pm
Takeaway Complaints Monday to Friday 9am till 5pm


Speak to the complaints department for Subway when you ring the number. You can phone this number to find out further details of the Subway complaints procedure such as what information is needed, and how long you can expect to wait for your complaint to be resolved. If you would like to know what is likely to happen as a result of your complaint you can also phone the number above to find out.

Speak to a Person

Call the number to speak to a person at Subway to get a quick answer to your complaint. When you speak to them on the phone they will be able to provide you with a clear and concise reply to your feedback which you are providing them with.

Customer Services

Contact the customer service team on the number where they can answer your questions relating to the different Subway stores. When you phone this number you can request details about specific stores in your area, and find out the opening times for said stores. You can also get the store phone numbers from here where you can speak to the staff directly at that store if you would like to put your complaint to them.

Food Complaints

To make a complaint regarding the food you purchased from Subway you can phone the number. When you phone this number you can log complaints about the quality of the food you purchased from Subway, as well as registering disappoint in the variety of the food offered at the Subway you visited. When you call it’s important that you inform them of the store you visited, as well as the time, and of course the problem you encountered.

Restaurant Complaints

If you would like to make a complaint about a Subway restaurant you can phone the number. When you phone this number you can log complaints that relate to a specific Subway store, you will need to tell the operator its location when you ring. You might want to phone this number to make complaints about the cleanliness of the location, you might need to make a complaint relating to the staff who served you at the restaurant, you might also want to make a complaint relating to the facilities of the restaurant.

Subcard Complaints

Call the number to make a complaint about the Subcard which you can use in Subway restaurants. The card allows you to gain points through purchases which can be spent on items from Subway. You can use the number above to make complaints relating to the points you received, not being able to spend the points and more.

Takeaway Complaints

If you recently used the takeaway service offered from Subway, which offers platters for parties and events, you can phone the number. Here they can take your complaint and offer a solution if there was any problem with the food or the level of service that was offered to you when purchasing the platters.