ITV

0843 557 4825

About ITV

ITV was launched in 1955 as a commercial TV network for the United Kingdom and is formally named Independent Television. For those watching it from a television, it is typically found on ‘channel 3’ or ‘103’ for most cable TV’s. Over the years ITV has developed to have partnering channels such as ‘ITV+1’, ‘ITV2’, ‘ITV2+1’ and ‘ITVBe’. Its current, slightly more colourful, logo was created in January 2013.

ITV Contact Numbers

Department Contact Number Opening Hours
Customer Services  0843 557 4825 Mon-Fri 8am-7pm, Sat 9am-1pm
ITV Complaints  0844 248 3684 Mon-Fri 8am-7pm, Sat 9am-1pm
ITV Player  0844 248 3686 Mon-Fri 8am-7pm, Sat 9am-1pm

Customer Services

If you would like to talk to a member of the customer services team, you can do so on their customer service helpline: 0843 557 4825. Calling this number will put you through to someone who can help you with a query you might have with ITV.

ITV Complaints

ITV News airs every single day with their main show being at 6pm. The ITV News is tailored to the area in which you are watching it, usually by region, for example, ‘North West Tonight.’ They have an important job of explaining current affairs and breaking news to their viewers with both passion and sensitivity. If you feel anything inappropriate was discussed on ITV news then you should call 0844 248 3684, where your complaint will be investigated.

This Morning is a popular daytime television lifestyle show that airs every weekday from 10am. The show discusses a mixture of serious issues, topical debates and includes entertainment such as cookery classes, showbiz news and live competitions. The show is currently presented by Holly Willoughby and Philip Schofield and has thousands of regular viewers. Due to the time of the show, the presenters must be aware that children may be watching and so if you see anything inappropriate such as bad language the ITV complaints number must be notified. If anything aired on This Morning is seen as offensive or unsuitable, an apology will be issued on air. If you would like to complain about an aspect of the show, you can so by calling 0844 248 3684.

ITV Player

The ITV player is a great way to watch any of the shows you missed, online. The feature is also available as an app. Once you have created a login to the ITV player you are given access not only to all the ITV shows that have been on in the past week, but also series that you can watch in full, as well as controversial and insightful documentaries that stay on the player for around 28 days. Your account is tailored to you and so when you log in, ITV recognises your preferences and suggests shows based on these. As previously mentioned, any shows that were originally aired after the watershed (9pm) will ask for a password for parental control purposes, when requested to be played. The ITV player recently changed its name to the ‘ITV Hub’ where you can find all of your favourite shows, with the most popular listed. The ITV player allows you to browse through different categories such as ‘dramas and soaps’, ‘factual’ and ‘sport’ with many shows in each one. You can also visit the separate news category to catch up with what’s going on. Not sure what genre you want to watch? You can simply browse the shows from A-Z. If you’re having an issue with the ITV online player, you can call the team directly on 0844 248 3686.