Xbox

0843 557 4327

Contact Xbox on 0843 557 4327 with complaints about the gaming console. Since launching it in 2001, Microsoft also launched Xbox Live to connect their millions of worldwide players.

Department
Contact Number
Opening Times
Xbox Complaints
0843 557 4327
Mon – Fri: 9am – 9pm
Sat – Sun: 10am – 6pm
Xbox 360 Complaints
0843 178 3419
Mon – Fri: 9am – 9pm
Sat – Sun: 10am – 6pm
Xbox One Complaints
0843 178 3420
Mon – Fri: 9am – 9pm
Sat – Sun: 10am – 6pm
Xbox Windows 10 Complaints
0843 178 3421
Mon – Fri: 9am – 9pm
Sat – Sun: 10am – 6pm
Xbox Live Complaints
0843 557 5238
Mon – Fri: 9am – 9pm
Sat – Sun: 10am – 6pm
Xbox Billing Complaints
0843 596 3092
Mon – Fri: 9am – 9pm
Sat – Sun: 10am – 6pm

Xbox Complaints

Contact Xbox in the UK by calling 0843 557 4327 if you have a complaint. You might want to complain about their online store, product availability, or a product itself. This could be an Xbox console, controller, or accessory. Or you may have a complaint about an Xbox game across any of their platforms. Complain about promotions, code redemption, or EA Access.

Xbox 360 Complaints

The Xbox 360 console has been out of production since 2016, but many players are not ready to upgrade yet. If you still play on an Xbox 360 and experience a problem with the older console, then call 0843 178 3419 to complain. The problem might be with controllers, headsets, storage, adapters, or the Kinect for Xbox 360. Complain about games for the 360.

Xbox One Complaints

If you have a complaint about an Xbox One console, including the Xbox One X and Xbox One S, then call 0843 178 3420 for assistance with this. You can also complain about USB accessories such as the Play & Charge battery pack if there is a fault. Or complain if you are unable to set up 4K high definition video streaming, voice commands, or OneGuide live TV.

Xbox Windows 10 Complaints

Some gamers may prefer to play with a Windows PC rather than, or as well as, their Xbox console. You can call 0843 178 3421 if you experience any difficulties with Xbox games on Windows 10, including inability to connect controllers or headsets. Complain about system requirements for the Xbox app on Windows 10, or problems swapping Microsoft accounts.

Xbox Live Complaints

Your Microsoft Xbox account is where you can manage your profile details and purchases. The Xbox Live account also allows players to participate in a worldwide community of Xbox gamers. Xbox Live Gold is the paid-subscription premium version, with extra benefits and features. Call 0843 557 5238 to complain about problems with Xbox Live or Xbox Live Gold.

Xbox Billing Complaints

If you purchase games and other downloads through your Xbox account, or sign up to a subscription such as a Gold membership, then Xbox will charge the cost to the payment method associated with your account. Call 0843 596 3092 if your payment fails and Xbox restricts your access. Or call to complain about an unauthorized payment or invalid code.