Asda

0843 290 7199

If you need to contact Asda regarding a product, a delivery or you need to complain about a negative experience you have had call 0843 290 7199.

Asda Contact Numbers:

Asda Phone Number Opening Hours
Asda Head Office Complaints 0843 290 7199 7am to 11pm Monday to Saturday and 10am to 10pm Sunday.
Speak to a Person 0843 557 3638 7am to 11pm Monday to Saturday and 10am to 10pm Sunday.
Complaints 0844 826 8011 7am to 11pm Monday to Saturday and 10am to 10pm Sunday.
Asda Click and Collect Complaints 0843 557 3773 7am to 11pm Monday to Saturday and 10am to 10pm Sunday.
Asda George Complaints 0843 557 5124 7am to 11pm Monday to Saturday and 10am to 10pm Sunday.
Asda Home Shopping Complaints 0843 596 3088 7am to 11pm Monday to Saturday and 10am to 10pm Sunday.

Asda Head Office Complaints

Call the number 0843 290 7199 to log a complaint about the Asda Head Office, you might need to call this number if you’ve contact head office regarding a query you have had and found that they haven’t been as helpful as you needed or spoken rudely to you on the phone. They will be able to log your complaint, let you know the procedure they follow with complaints and how long you’re likely to wait for a response from them.

Asda Speak to a Person

To speak to a member of the Asda customer services team all you need to do is call 0843 557 3638. You can speak to a person who will be able to help you with any issues you have experienced when in-store or online with Asda. A member of the customer services team will be able to assist you in many things including making a complaint, inquiring about a service or product or any other things you would like some help with.

Asda Complaints

You can contact Asda complaints if you need to make a complaint about your grocery delivery, about an Asda Direct order, about an experience in-store, about a specific product or about a financial service. The Asda Complaints Department is available from 7 am to 11 pm, Monday to Saturday and from 10 am to 10 pm on Sundays to help resolve your complaints. If you are an in-store Asda customer and you wish to make a complaint about shopping at Asda, you can do so by calling 0844 826 8011.

If you wish to speak to someone from the head office about your complaint, you can call the head office team on 0843 290 7199.

If you wish to make a complaint about groceries that you have purchased, you can do this by visiting the store that you bought from, where a store assistant will be happy to advise you. For an online grocery order or a serious complaint where a product has caused injury or illness, call 0844 826 8011 to speak to a member of the complaints team. If you have your groceries delivered to your home or you have purchased an item from Asda Direct, you might need to make a complaint about the delivery. This could be if the delivery was late arriving, items were missing or the driver was rude or hostile to you. If this is the case, call 0844 826 8011 for assistance.

Asda Click and Collect Complaints

Asda offer Click and Collect with their online orders, however, if you’d like to complain about the service you can phone the number 0843 557 3773. You might need to call to complain about a delivery that turned up later than expected, or if your item wasn’t the correct item when you went to pick it up. If you went to pick up your Click and Collect order but found that it wasn’t in the store yet, you can also call to make a complaint regarding this.

Asda George Complaints

Call the number 0843 557 5124 to make a complaint to Asda regarding their George line, when you phone this number you can make a complaint about the service you received whilst shopping in George or the products themselves. If you’re not happy with the quality of the products that you have purchased from George you can phone this number to make a complaint and either get your item refunded or exchanged. You can also make a complaint about the size ranges available from George if you don’t think they’re inclusive of all body shapes.

Asda Home Shopping Complaints

Phone the number 0843 596 3088 to make a complaint to Asda regarding home shopping. You can phone this number to make complaints regarding any products you have purchased from the home section of Asda, or issues you might have experienced whilst in store and shopping in this section.

Asda Complaints Procedure

The complaints team will do their best to resolve your complaint, whether it be about a faulty product, wrong grocery order or a member of staff who was rude to you. Complaints are usually resolved in the form of a refund and occasionally compensation or money off the next time that you shop at Asda.

Asda Head Office Address

Department Address
Head Office ASDA Group Limited, Asda House Southbank, Great Wilson St., Leeds LS11 5AD, West Yorkshire, United Kingdom