Poundland

0843 320 9673

Poundland is a UK discount store. If you wish to contact Poundland regarding a product or to make a complaint about a product or staff member please call 0843 320 9673.

Poundland Complaint Numbers

Department Number Opening Hours
Poundland Complaints 0843 320 9673 Monday till Saturday 9am till 5pm
Poundland Staff Complaints 0843 178 5759 Monday till Saturday 9am till 5pm
Poundland Store Manager Complaints 0843 596 3320 Monday till Saturday 9am till 5pm
Poundland Product Complaints 0843 596 3321 Monday till Saturday 9am till 5pm
Poundland Store Complaints 0843 596 3323 Monday till Saturday 9am till 5pm
Poundland Refund Complaints 0844 248 2656 Monday till Saturday 9am till 5pm
Poundland Stock Reservation Complaints 0843 596 3324 Monday till Saturday 9am till 5pm

Complaints

If you have a complaint to make about Poundland, one of their workers, or about any aspect of their service, then this is the number to call. If you have a specific complaint to make about a specific department, you may be better suited to calling any of the other numbers listed on this page. If you have tried this, then definitely call a member of the complaints team on 0843 320 9673.

Poundland staff complaints

You can call the number 0843 178 5759 to complain about a staff member who you dealt with at a Poundland store. You can phone this number if you were left feeling upset, or felt that the employee didn’t do enough to help you whilst shopping in the store. You will have to provide details of the store you visited, the date and time of your visit.

Poundland complaint email

There isn’t a direct email for you to get in touch with Poundland, instead you will have to contact them via their online form on their website. This is similar to sending an email, and at least you won’t have to worry that your complaint will go into any junk folders.

Poundland store manager complaints

If you’ve dealt with a Poundland store manager whilst visiting a store, whether it’s complaining about another staff member or something else, but you would like to complain about them then you can call this number 0843 596 3320. Whether you were dealing with them directly or as the result of another incident and you would like to complain about how the store manager dealt with you or spoke to you, you can phone the number above to register your complaint.

Poundland product complaints

Complain about specific products you have purchased from Poundland by calling the number 0843 596 3321. When you phone this number you can complain about products that haven’t done what they’re intended, or you found that the quality is not what you expected from the purchase.

Poundland store complaints

To complain about a Poundland store you can phone the number 0843 596 3323 when you call this number you can complain about the layout of the store, if you found that the shop was untidy with lots of products in the aisles, or the shop was particularly dirty and unkempt. If you found that the accessibility of the store wasn’t up to scratch, you can also phone the number above to register your complaint and see if there is anything that can be done regarding this. When you call you’ll have to give the location of the store you visited, and if you have any images to back up your complaint you may be able to send them into Poundland to add further evidence to your complaint.

Poundland refund complaints

If you’d like to make a complaint about a refund or return to Poundland you can call the number 0844 248 2656. When you phone this number the advisor can take details of complaint about refunds that weren’t honoured in store without a valid reason, if you found that your refund wasn’t the correct amount, or you’re still waiting for the money to be returned to your account.

Poundland stock reservation complaints

It’s possible to reserve some items of stock when you call a specific Poundland store, however, this is typically at the discretion of the store manager. If you were promised a stock reservation and then turned up at the store to make your purchase, only to find the item/s had been sold, you can call the number 0843 596 3324  to make your complaint and register your disappointment in this.