Samsung UK

0843 557 5146

You can phone the number 0843 557 5146 to make complaints that you have to Samsung UK. When you phone this number you can make complaints relating to appliances, mobile devices, the delivery of your products and more.

Samsung UK Department Contact Number Opening Times
Complaints 0843 557 5146 Monday to Sunday 8am till 10pm
Mobile Complaints 0872 494 1007 Monday to Sunday 8am till 10pm
Appliances Complaints 0843 208 1773 Monday to Sunday 8am till 10pm
TV complaints 0843 208 7655 Monday to Sunday 8am till 10pm
Support complaints 0843 208 7656 Monday to Sunday 8am till 10pm
Delivery complaints 0843 208 7657 Monday to Sunday 8am till 10pm

Complaints

To make a complaint to Samsung UK regarding one of their products or the service they provided you with you can phone the number 0843 557 5146. When you phone this number you can ask what is likely to happen during the complaints process, as well as details on how long it will typically take for your complaint to be resolved.

If you wish you can also ask them what they expect you will see as the outcome of your complaint, and they can give you an idea of what is likely to happen with your specific complaint.

Mobile complaints

Call the number 0872 494 1007 to make a complaint about a Samsung phone you have purchased. When you phone this number you can make a complaint about a specific device and if you are having issues with it. You can also call this number to make a complaint relating to the trade in price that you got for your old phone when buying a new Samsung device.

If you have Samsung Mobile Care insurance and aren’t happy with the coverage, premium or anything else relating to this you can also call the number above, explaining the issue and how you would like it to be resolved.

Appliances complaints

To make a complaint about your Samsung appliance you can phone the number 0843 208 1773. When you ring this number you can make a complaint relating to a specific appliance you have bought from Samsung and have been left feeling disappointed with. You can also phone this number if you would like to make a complaint relating to the 100 day promise which is offered by Samsung UK. You can make a complaint if the promise hasn’t been adhered to, or they’re using a loop hole to try and get out of it. You might also wish to make a complaint about the five year warranty which Samsung offers, you can phone the number above regarding this.

TV complaints

Ring the number 0843 208 7655 to make a complaint to Samsung regarding their TV and audio products. When you phone this number you can make a complaint regarding the quality of the product you have bought, and might wish to express your disappoint with how it’s working. You might wish to make a complaint about the quality of a picture, the sound that comes from the TV, a broken remote or anything else.

Support complaints

To make a complaint about the support that was offered to you by Samsung you can phone the number 0843 208 7656. You might need to phone this number if you feel that the support offered to you with your Samsung appliance, device or TV was not up to the standard you were expecting. If you feel like you’ve been let down by what has been offered to you by Samsung you can ring the number above.

Delivery complaints

Phone the number 0843 208 7657 to make a complaint about the delivery that was made by Samsung for the product you have purchased. You might want to make a complaint that relates to a late delivery, or one that never showed up. You might also need to make a complaint about a delivery that did show up but had damaged or faulty items inside of it.