UberEats

0844 257 0996

You can get in touch with the UberEats complaints team by calling 0844 257 0996, this number can be used to file a complaint about any aspect of the UberEats services.

Department Contact Number Opening Times
Complaints 0844 257 0996 Monday-Friday: 9am-5pm
Customer Service 0844 257 0987 Monday-Friday: 9am-5pm
Payment Complaints 0844 257 0998 Monday-Friday: 9am-5pm
Restaurant complaints 0844 257 1021 Monday-Friday: 9am-5pm
Delivery complaints  0844 257 1023 Monday-Friday: 9am-5pm
App complaints 0844 257 1024 Monday-Friday: 9am-5pm

Complaints

You can get in contact with the UberEats complaints team by calling 0844 257 0996. Whether you use their services as a restaurant or you order food using their app if there was anything about their services you are unhappy about you can complain using the complaints number. If they believe your complaint would be better dealt with by a different department you may be transferred to them.

Customer Services

If you are a customer using the UberEats services and you have some questions or you are experiencing a problem you can call the customer services team on 0844 257 0987. The customer services team can answer questions about the service they offer as well as inform you of their complaints procedures and policies. You can also call the customer services team if you own or work for a business who uses UberEats to deliver your food if you have any questions or problems.

Payment Complaints

You can call the payments complaints team on 0844 257 0998. The team can be called if you are a customer who has experienced problems with your payments on the UberEats app and it has caused you inconvenience. You can also call the payment complaints team if you are a restaurant owner or worker who is having problems receiving payments for the orders made on the app for your restaurant.

Restaurant Complaints

If you have had a bad experience with one of the restaurants on the UberEats app and you would like to make a complaint about it you can call 0844 257 1021. Whether it was terrible quality food or even food that made you sick you should complain about it to make sure that UberEats investigates the restaurant and possibly take it off their app or demand better service.

Delivery Complaints

If your food arrived cold, damaged, late or didn’t arrive at all you can complain by calling 0844 257 1023. You can also call the delivery complaints team if you have had a bad experience with a restaurant delivery driver who was rude or inappropriate¬†when delivering your food, if the incident was serious please contact the police before informing UberEats of this experience.

App Complaints

If you’ve had problems with the UberEats app and you would like to complain about it you can do so by calling 0844 257 1024. Informing UberEats of a problem on the app is important as they will be able to fix it faster.