The contact number for UberEats is available directly from their website at no or lower cost
0808 178 5517
Call Connection, Calls cost 7p per minute plus your standard network charge.
Please ensure you have the bill payers permission before calling.
This website provides hard to find phone numbers as a call connection service, and is not associated with the company.
You can get in touch with the UberEats complaints team by calling, this number can be used to file a complaint about any aspect of the UberEats services.
| Department | Opening Times |
| Complaints | Monday-Friday: 9am-5pm |
| Customer Service | Monday-Friday: 9am-5pm |
| Payment Complaints | Monday-Friday: 9am-5pm |
| Restaurant Complaints | Monday-Friday: 9am-5pm |
| Delivery Complaints | Monday-Friday: 9am-5pm |
| App Complaints | Monday-Friday: 9am-5pm |
Complaints
You can get in contact with the UberEats complaints team by calling. Whether you use their services as a restaurant or you order food using their app if there was anything about their services you are unhappy about you can complain using the complaints number. If they believe your complaint would be better dealt with by a different department you may be transferred to them.
Customer Services
If you are a customer using the UberEats services and you have some questions or you are experiencing a problem you can call the customer services team. The customer services team can answer questions about the service they offer as well as inform you of their complaints procedures and policies. You can also call the customer services team if you own or work for a business who uses UberEats to deliver your food if you have any questions or problems.
Payment Complaints
You can call the payments complaints team. The team can be called if you are a customer who has experienced problems with your payments on the UberEats app and it has caused you inconvenience. You can also call the payment complaints team if you are a restaurant owner or worker who is having problems receiving payments for the orders made on the app for your restaurant.
Restaurant Complaints
If you have had a bad experience with one of the restaurants on the UberEats app and you would like to make a complaint about it you can call. Whether it was terrible quality food or even food that made you sick you should complain about it to make sure that UberEats investigates the restaurant and possibly take it off their app or demand better service.
Delivery Complaints
If your food arrived cold, damaged, late or didn’t arrive at all you can complain by calling. You can also call the delivery complaints team if you have had a bad experience with a restaurant delivery driver who was rude or inappropriate when delivering your food, if the incident was serious please contact the police before informing UberEats of this experience.
App Complaints
If you’ve had problems with the UberEats app and you would like to complain about it you can do so by calling. Informing UberEats of a problem on the app is important as they will be able to fix it faster.