UKVI

The contact number for UKVI is available directly from their website at no or lower cost

0300 123 7000

Call Connection, Calls cost 7p per minute plus your standard network charge.

Please ensure you have the bill payers permission before calling.

This website provides hard to find phone numbers as a call connection service, and is not associated with the company.

You can call the UKVI complaints number to file a complaint about any aspect of their services. The UKVI is the UK Visas and Immigration department.

Contact Numbers for UKVI

UKVI Opening Times
Complaints Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Customer Services Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
EU Citizen Complaints Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Immigration Complaints Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Visa Complaints Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Staff Complaints Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm

UKVI Complaints

If you have some general complaints about UKVI you can call. Whether you’re unhappy about some of their policies or the actions they’re currently taking you should get in contact with their complaints team. You may be asked to provide some personal information to allow them to keep you updated on the progress of your complaint.

UKVI Customer Services

To get in contact with the UKVI customer services team. You can get in touch with the UKVI customer services team regarding an application for a Visa you have made, if you have any questions about their application or immigration policies or you have some other questions or concerns that you would like some help with.

EU Citizen Complaints

If you are an EU citizen and you would like to make a complaint you can call. You can request a translator if it would be easier for you to make your complaint that way. You can complain about any part of the UKVI services that you are unhappy about including policies and decisions made by them.

Immigration Complaints

If you have some complaints about immigration you can call. You can complain about new or old immigration policies as well as ask for there to be a change made to them. You can also complain about the current immigration situation and any issues you have with it.

Visa Complaints

If you are unhappy about how your Visa application was dealt with you can call. You can also call to complain about the Visa process or anything else regarding Visa’s that you’re unhappy with and feel you need to complain about.

Staff Complaints

You can call the staff complaints line. You can call this number if you have had a bad experience with the service you have received from one of their employees, you can also call if you believe a member of staff was prejudice against you or they were being rude and unhelpful regarding any aspect of your case. You can file a formal complaint by calling this number and all complaints will be dealt with seriously, you may have to provide evidence and a description of what happened.