UKVI

0844 826 8363

You can call the UKVI complaints number on 0844 826 8363. You can call this number to file a complaint about any aspect of their services. The UKVI is the UK Visas and Immigration department.

Contact Numbers for UKVI

UKVI Contact Number Opening Times
Complaints 0844 826 8363 Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Customer Services 0843 596 3601 Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
EU Citizen Complaints 0843 596 3602 Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Immigration Complaints 0843 596 3603 Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Visa Complaints 0843 596 3604 Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm
Staff Complaints 0843 596 3605 Mon-Thurs 9am-4.45pm,
Friday 9am-4.30pm

UKVI Complaints

If you have some general complaints about UKVI you can call 0844 826 8363. Whether you’re unhappy about some of their policies or the actions they’re currently taking you should get in contact with their complaints team. You may be asked to provide some personal information to allow them to keep you updated on the progress of your complaint.

UKVI Customer Services

To get in contact with the UKVI customer services team on 0843 596 3601. You can get in touch with the UKVI customer services team regarding an application for a Visa you have made, if you have any questions about their application or immigration policies or you have some other questions or concerns that you would like some help with.

EU Citizen Complaints

If you are an EU citizen and you would like to make a complaint you can call 0843 596 3602. You can request a translator if it would be easier for you to make your complaint that way. You can complain about any part of the UKVI services that you are unhappy about including policies and decisions made by them.

Immigration Complaints

If you have some complaints about immigration you can call 0843 596 3603. You can complain about new or old immigration policies as well as ask for there to be a change made to them. You can also complain about the current immigration situation and any issues you have with it.

Visa Complaints

If you are unhappy about how your Visa application was dealt with you can call 0843 596 3604. You can also call to complain about the Visa process or anything else regarding Visa’s that you’re unhappy with and feel you need to complain about.

Staff Complaints

You can call the staff complaints line on 0843 596 3605. You can call this number if you have had a bad experience with the service you have received from one of their employees, you can also call if you believe a member of staff was prejudice against you or they were being rude and unhelpful regarding any aspect of your case. You can file a formal complaint by calling this number and all complaints will be dealt with seriously, you may have to provide evidence and a description of what happened.