All information about Brewers Fayre can be found on this page.
Brewers Fayre Complaints Numbers
|Complaints||0843 816 6148|
|Head Office||0843 816 6149|
|Careers||0843 816 6451|
|Food Complaints||0843 816 6452|
|Kids and Play Complaints||0843 816 6453|
|Bonus Club||0843 816 6454|
Brewers Fayre Number Opening Hours
|Brewers Fayre||Opening Hours|
|Head Office||Monday-Friday: 8:30am-5:30pm|
Brewers Fayre Head Office Address
|Head Office||Whitbread Restaurants Customer Relations,
Whitbread Court, Houghton Hall Business Park,
Porz Avenue, Dunstable,
Brewers Fayre Complaints Procedure – 0843 816 6148
If you have recently visited a Brewers Fayre and you are unhappy with your experience within the pub and restaurant chain, then you can leave any complaints you may have with the company in a variety of ways. Firstly, if you would like to speak directly to a person who works with Brewers Fayre then you can call 0843 816 6148 where a member of the team will be waiting to answer any problems you might have. This could be the quickest way to solve your issue as by speaking straight away with a member of the team you can try and ensure that measurements to resolve your problem will begin immediately. However, if you prefer sending your complaint the old-fashioned way, you can write a letter addressed to the Brewers Fayre Head Office at
Whitbread Restaurants Customer Relations,
Whitbread Court, Houghton Hall Business Park,
Porz Avenue, Dunstable,
where a Brewers Fayre colleague will read and reply to your letter as quickly as possible. Lastly, you can fill out their online contact form here where they will ask you for your personal details and a description of your visit to Brewers Fayre. Here they will allow you to choose which ways you would like Brewers Fayre to contact you, and after providing your contact details you can be sure that a member of the Brewers Fayre team will contact you as quickly as possible to resolve any issues you may have brought up with the company.
Brewers Fayre Food Complaints – 0843 816 6452
Brewers Fayre pubs serve traditional British pub food, like carveries and steaks and burgers, however, each pub has a different menu depending on the area you are eating in. You can find the menus for each pub on the Brewers Fayre website, along with dietary information on each menu item that will inform customers of any ingredients in their meals that they may possibly be allergic to or have an intolerance to. With all of this in mind, if you have recently visited a Brewers Fayre pub and restaurant and you have left the premises feeling displeased with the food you were served, or the presentation of the menu, you can leave any complaints you may have by calling 0843 816 6452. Brewers Fayre would like to provide the best service that they can, so by highlighting any issues you may have encountered you can help them to guarantee an excellent experience for your next visit to one of their pubs.
Kids and Play Complaints – 0843 816 6453
Brewers Fayre are known around the country for being the perfect family pub, as they provide excellent services for the children that visit their premises as well. Along with having a healthy and exciting kids menu that lets kids choose fun and tasty meals, many of Brewers Fayre’s locations include a large soft play area for children. With free play zones that are designed to keep the children entertained for a short amount of time, or the larger fully-supervised play areas that cost £3 per child for 90 minutes of play that is open Sunday to Thursday 9:30am – 8pm and Friday and Saturday 9:30am – 9pm you can guarantee that your kids will be kept entertained while you have your meal. You can search for your nearest Brewers Fayre location that includes a play area on the Brewers Fayre website here. Yet, if you have recently been to a Brewers Fayre pub and you were left unhappy with the food you ordered for your child from their kids menu, or you were displeased with the service while your child was playing in the play zone, which could have possibly ended in an injury for your child, you can leave your complaint at this 0843 816 6453 and know that your complaint will be dealt with as soon as possible so that your children can continue having a fun and safe experience in their Brewers Fayre play area.
Bonus Club – 0843 816 6454
If you find yourself regularly visiting a Brewers Fayre location and believe you would benefit from applying for a Brewers Fayre Bonus Card, then you should pick up a card the next time you visit a pub and register it online on the Brewers Fayre website to get plenty of great offers that are only available to members. When you register your card you automatically receive 250 points which is worth about £2.50 and you can collect points on food and drink every time you visit a Brewers Fayre location. From whatever you spend on food and drink you can receive 5 points worth 5p for every £1 you spend. Along with offers like this amongst others, you are offered a free meal on your birthday with Brewers Fayre.
If you have a Bonus Card with Brewers Fayre and you are unhappy about the membership or you have any questions about the card and membership that come along with it then you can call 0843 816 6454 to have any questions or complaints you may have replied to.
Jobs with Brewers Fayre – 0843 816 6451
When applying for a job in a Brewers Fayre pub you will be applying online through Whitbread Restaurants careers page, as the company owns Brewers Fayre along with Beefeater and Table Table restaurants as well as others. Here you will find a wide selection of jobs you can apply for in the service industry, with positions including apprenticeships, chefs, team members, management, area management and the support centre. Each of these plays a specific role in the company and are very important, and it can be easy to search within these sections found at the top of the homepage for a job that you can apply for with Brewers Fayre. Clicking on any of these roles takes you to a page that details all of the information you may need to know about the role you are applying for, as well as the opportunity to apply for the job there and then. The website will search for jobs that you can apply for in a location near you meaning that you can easily find a position for yourself immediately, and if there isn’t a job readily available for you then you can always search other jobs that you may be able to apply for or learn more about.
When visiting the home page for Whitbread Restaurants they have several videos and activities that you can try while you search for jobs. There is a culture quiz you can take that will help to understand if you have the right kind of personality that Whitbread are looking for within their staff. This can help you to see if you will fit in well if you apply for a job with the company. There is also an apprenticeship pilot programme that plays you a video detailing all the information you may be looking for about apprenticeships with Whitbread Restaurants. When applying for jobs, you can view the featured vacancies that Whitbread Restaurants advertise at the bottom of the page that provides all sorts of information on the job and tries to attract people that are relevant to the position immediately.
If you have any questions about the application process for jobs with Whitbread or would like to check up on an application you have already submitted then you can call 0843 816 6451 where someone will be happy to help you.
About Brewers Fayre – 0843 816 6149
Brewers Fayre is a chain of about 130 licensed pub restaurants throughout the United Kingdom that was founded in 1979. The chain is owned by Whitbread along with Beefeater, Table Table, Bar + Block Steakhouse and Whitbread Inns. They have been well known for serving traditional British pub food and providing Charlie Chalk Fun Factory play areas in multiple locations nationwide. Eventually many of these sites were renamed Brewster’s along with many other restaurants in the chain in an effort to differentiate between the pubs that were more family-themed than others, however by 2006 this branding had completely phased out.