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This is the number you need to call if you would like to be put in touch with a member of the Brewers Fayre Customer Service Team. Once you call this number, you will be given the option to choose the department you speak to. If you know the extension of the person you need to contact, you can enter this once you call this number.
About Brewers Fayre
Brewers Fayre is a chain of about 130 licensed pub restaurants throughout the United Kingdom that was founded in 1979. The chain is owned by Whitbread along with Beefeater, Table Table, Bar + Block Steakhouse and Whitbread Inns. They have been well known for serving traditional British pub food and providing Charlie Chalk Fun Factory play areas in multiple locations nationwide. Eventually, many of these sites were renamed Brewster’s along with many other restaurants in the chain in an effort to differentiate between the pubs that were more family-themed than others, however by 2006 this branding had completely phased out.
Brewers Fayre Contact Numbers
|Speak to Someone||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Brewers Fayre Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Food Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Kids and Play Complaints||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Bonus Club||Mon-Fri 8am-7pm, Sat 9am-1pm|
|Jobs with Brewers Fayre||Mon-Fri 8am-7pm, Sat 9am-1pm|
Speak to Someone
Call the number and you will be connected to an individual who can help to resolve your complaint whilst you’re on the phone to them. When you phone this number you have the added benefit of connecting quickly to a person who can answer multiple questions you might have regarding the complaints procedure.
Brewers Fayre Complaints
If you have recently visited a Brewers Fayre and you are unhappy with your experience within the pub and restaurant chain, then you can leave any complaints you may have with the company in a variety of ways. Firstly, if you would like to speak directly to a person who works with Brewers Fayre then you can call and a member of the team will be waiting to answer any problems you might have. This could be the quickest way to solve your issue as by speaking straight away with a member of the team you can try and ensure that measurements to resolve your problem will begin immediately.
Brewers Fayre pubs serve traditional British pub food, like carveries and steaks and burgers, however, each pub has a different menu depending on the area you are eating in. You can find the menus for each pub on the Brewers Fayre website, along with dietary information on each menu item that will inform customers of any ingredients in their meals that they may possibly be allergic to or have an intolerance to. With all of this in mind, if you have recently visited a Brewers Fayre pub and restaurant and you have left the premises feeling displeased with the food you were served, or the presentation of the menu, you can leave any complaints you may have by calling. Brewers Fayre would like to provide the best service that they can, so by highlighting any issues you may have encountered you can help them to guarantee an excellent experience for your next visit to one of their pubs.
Kids and Play Complaints
Brewers Fayre is known around the country for being the perfect family pub, as they provide excellent services for the children that visit their premises as well. Along with having a healthy and exciting kids menu that lets kids choose fun and tasty meals, many of Brewers Fayre’s locations include a large soft play area for children. With free play zones that are designed to keep the children entertained for a short amount of time, or the larger fully-supervised play areas that cost £3 per child for 90 minutes of play that is open Sunday to Thursday 9:30am – 8pm and Friday and Saturday 9:30am – 9pm you can guarantee that your kids will be kept entertained while you have your meal. You can search for your nearest Brewers Fayre location that includes a play area on the Brewers Fayre website here. Yet, if you have recently been to a Brewers Fayre pub and you were left unhappy with the food you ordered for your child from their kids menu, or you were displeased with the service while your child was playing in the play zone, which could have possibly ended in an injury for your child, you can leave your complaint and know that your complaint will be dealt with as soon as possible so that your children can continue having a fun and safe experience in their Brewers Fayre play area.
If you find yourself regularly visiting a Brewers Fayre location and believe you would benefit from applying for a Brewers Fayre Bonus Card, then you should pick up a card the next time you visit a pub and register it online on the Brewers Fayre website to get plenty of great offers that are only available to members. When you register your card you automatically receive 250 points which is worth about £2.50 and you can collect points on food and drink every time you visit a Brewers Fayre location.
If you have a Bonus Card with Brewers Fayre and you are unhappy about the membership or you have any questions about the card and membership that come along with it then you can call to have any questions or complaints you may have replied to.
Jobs with Brewers Fayre
When applying for a job in a Brewers Fayre pub you will be applying online through Whitbread Restaurants careers page, as the company owns Brewers Fayre along with Beefeater and Table Table restaurants as well as others. Here you will find a wide selection of jobs you can apply for in the service industry, with positions including apprenticeships, chefs, team members, management, area management and the support centre.
If you have any questions about the application process for jobs with Whitbread or would like to check up on an application you have already submitted then you can call and someone will be happy to help you. If this line is busy, you may be placed in a virtual queue until someone from the careers team can assist you.