PlayStation

0843 557 4326

Contact PlayStation on 0843 557 4326 for complaints about the games console from Sony. First introduced in Japan in 1994, there have now been 4 consoles, plus several handhelds.

Department
Contact Number
Opening Times
PlayStation Complaints
0843 557 4326
Mon – Sat: 10.30am – 7pm
Sunday: Closed
PlayStation Console Complaints
0843 208 5655
Mon – Sat: 10.30am – 7pm
Sunday: Closed
PlayStation Account Complaints
0843 208 5656
Mon – Sat: 10.30am – 7pm
Sunday: Closed
PlayStation Store Complaints
0843 208 5657
Mon – Sat: 10.30am – 7pm
Sunday: Closed
PlayStation Plus Complaints
0843 208 2013
Mon – Sat: 10.30am – 7pm
Sunday: Closed
PlayStation VR Complaints
0843 208 2215
Mon – Sat: 10.30am – 7pm
Sunday: Closed

PlayStation Complaints

To make a complaint to Sony about their PlayStation range, call 0843 557 4326. It could be regarding any device or product that they offer. This includes their additional services like PlayStation Now and any hardware accessories. You can complain about any games for the PlayStation exclusively. Or you can complain about prices or advertising for the PlayStation.

PlayStation Console Complaints

If there is any problem with your PlayStation console, then call 0843 208 5655 to complain. They will most likely ask for your console serial number. You can troubleshoot these issues or arrange repairs, returns, or replacements for recent purchases. You can call to complain about the PS4, PS3, or even older consoles, as well as the PSP handheld or PS Vita & PS TV.

PlayStation Account Complaints

Call 0843 208 5656 if you have a complaint about your PlayStation account. You will need to provide your PSN account details. Complain about unauthorized access to your account if there has been a security breach. Or complain if you are not able to log in or change your account details, including account creation or deletion. Complain about bans/suspensions.

PlayStation Store Complaints

Whenever you have a complaint regarding the online PlayStation store, you can call 0843 208 5657. You can complain about the availability or the prices of particular games. This includes pre-orders or promotions and other discounts. Complain about problems with payments or remote downloads. You should call if games disappear from your collection.

PlayStation Plus Complaints

You can call 0843 208 2013 if you need to complain about a PS Plus membership. Your complaint might be concerning your payment plan or any of the features of the PS Plus subscription service. Complain if PlayStation bills you after you cancel a free trial. You can call to complain about problems with online multiplayer or the offers with PS Plus Rewards.

PlayStation VR Complaints

The PS VR is an expensive headset compatible with the PS4 for virtual reality games. Call 0843 208 2215 with complaints about PS VR. You can complain about other hardware for the PS VR too, including the camera and the Dualshock 4, PlayStation Move, and other aim controllers. Or call to complain about particular VR games or experiences from PlayStation.