BBC

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Useful BBC Contact Numbers:

BBC Phone Number
BBC Customer Complaints 0844 453 0231
BBC Head Office Customer Contact Phone Number 0844 453 0231
BBC News Complaints 0844 453 0231
BBC iPlayer Complaints 0844 453 0231

BBC Head Office Address:

Department Address
Head Office BBC Broadcasting House
Portland Place
LONDON
W1A 1AA

BBC Complaints Line Opening Hours:

Day Time
Mon- Fri 8am – 9pm
Saturday -Sunday 8am – 8pm

BBC FAQ Shortcuts

What is BBC iPlayer?
Why does the BBC support Israel?
Why is the BBC against Israel?
How does the BBC make money?

Why might I need to call the BBC Customer Complaints Number?

As the BBC is the national broadcaster of the United Kingdom, it is available to any TV-licence holder in the UK, and is one of the most viewed media sources in the world. Its news website is one of the top journalistic and breaking news outlets on the planet, its television programming is known the world over and its online services are used by millions of people every day. It is also required to be politically and socially impartial, working with complete political neutrality and evenly covering all aspects of a story or issue. The reasons you may wish to call the BBC Complaints Number include, but certainly are not limited to:

  • Complaining about a perceived bias or a lack of impartiality detected in the BBCs programming or news coverage
  • Reporting an inconsistency or an incorrect piece of information on the BBC News website or app
  • Complaining about having been fined for watching tv without a TV licence
  • Complaining about having been fined for watching BBC iPlayer online without a TV licence
  • Requesting a change be made to one or more aspects of BBC programming
  • Making a complaint about an aspect of a BBC programme or broadcast which you found upsetting or offensive
  • Complaining that you can’t connect to BBC iPlayer
  • Complaining that you can’t connect to the BBC Website
  • Complaining that you can’t connect to the BBC News Website
  • Making a complaint about the degenerating quality of Doctor Who
  • Making a complaint about spoiler policy concerning the Great British Bake-Off
  • Complaining about the treatment of Jeremy Clarkson

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BBC FAQs Expanded

What is BBC iPlayer?

BBC iPlayer is the official streaming service of the British Broadcasting Corporation. Free to anyone who has a TV licence, just like the other BBC channels, BBC iPlayer allows any BBC customer to watch BBC programming on-demand, in a similar manner to Netflix or Amazon Prime Streaming. BBC iPlayer is largely used as a catch-up service, for those unable to watch a broadcast programme at its original time of broadcast, making recording and taping an entirely unnecessary experience, and relegating them to the past.

With BBC iPlayer, you need never worry about missing a TV programme on the BBC again, and can even watch programmes exclusive to iPlayer and programmes that aired years ago! BBC iPlayer covers all the terrestrially available BBC channels, including BBC 1, BBC 2, BBC 3, and the channels which are only available online, exclusive to BBC iPlayer – BBC 4 and BBC 5.

Why does the BBC support Israel?

Simply put, the BBC does not support Israel, nor does it oppose Israel. The issue of Israeli – Palestinian conflict and sovereignty is covered impartially by the BBC, as the British Broadcasting Corporation is required by its constitution and by the laws surrounding its status as the official state broadcaster to remain impartial in matters of politics, particularly domestic and foreign policy. The BBC is required therefore to tell both sides of a story, highlighting both possible angles of approach to a problem so that its viewers may make up their own minds in as informed a manner as possible. However, it appears to be a human psychological trait to consider that the media is run by your ideological enemies; conservatives constantly talk about the “liberal media” or “leftwing media” while liberals express their frustration at the overwhelming dominance of the right wing in media. If you yourself do not agree with the state of Israel, it is possible that this bias applies and you are misremembering the stance of the BBC to include it.

However, if you feel that it is genuinely presenting a biased view, don’t be afraid to call the BBC complaints number on 0844 453 0231 between the hours of 8am and 9pm Monday to Friday, and the hours of 8am to 8pm on the weekends, to complain. If the matter has actually proven to be biased, viewer feedback will prove essential in restoring impartiality.

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Why is the BBC against Israel?

As stated above, the BBC isn’t actually against Israel, nor is it for Israel. The BBC is completely politically impartial, neutering it on any policy matters, and preventing it from leaning one way or the other on the behaviour of foreign powers and the actions of foreign agents where a dispute is involved. This impartiality is enforced by law and by the constitution of the BBC as an entity, and ensures that the state broadcaster never becomes a political tool which can be used to ensure hegemony or distort the information received by the public. However, it seems the public distort this information themselves without needing outside influence – conservatives complain of liberal bias across the media, while liberals believe the media to be excessively right-wing and conservative. The simple fact is that human beings are wired to remember upsetting events and occurrences over positive ones, so we will remember the media disagreeing with our beliefs before we remember it supporting them.

If you are a supporter of Israel, it may appear as though the BBC is against Israel in its coverage – it is not. It’s simply providing balanced coverage of the issue. However, if you feel that it is genuinely presenting a biased view, don’t be afraid to call the BBC complaints number on 0844 453 0231 between the hours of 8am and 9pm Monday to Friday, and the hours of 8am to 8pm on the weekends, to complain. If the matter has actually proven to be biased, viewer feedback will prove essential in restoring impartiality.

How does the BBC make money?

The BBC makes money from television licence sales, using them as its primary method of funding. As it is politically impartial, it can’t be funded by Government organisations, political parties or private individuals, and it cannot run advertisements, so Government funding from taxes and tv licences are its only way of securing the funds needed to continue operating. In the event that those funds were compromised enough, the BBC would be forced to begin running advertisements to make ends meet, and would inevitably become a biased organisation vulnerable to influence by outside forces.

About BBC

The BBC, or British Broadcasting Corporation, is the official British public service broadcasting service. It is and has always been based in London, in Broadcasting House, and was the first national broadcasting agency the world has ever seen. Still the oldest, it is also the public service broadcaster with the largest number of employees, employing over 35,500 staff when part-time or fixed-term contractors are taken into account.

Established by a Royal Charter, the BBC operates under a deal made with Government, the Agreement with the Secretary of State for Culture and Media. The broadcasting services provided by the BBC are paid for almost entirely by the money from TV licences, which are legally required by any household which is watching, recording or even just receiving live tv broadcasts, whether they come from the BBC or not.