KFC Complaints

KFC complaints

Other important KFC numbers

KFC Phone Number
Head Office 0845 753 2532
Customer Services 0844 826 8021
Complaints 0844 826 8021

KFC Opening Hours

Department Opening Hours
Head Office Monday to Saturday 9am to 5.30pm, Sunday 11am to 5pm

KFC Head Office Address

Department Head Office Address
MK19 6DG

KFC is one of the leading fast food chain restaurants in the world.

Reasons you may want to contact the KFC complaints number:

  • If you are unsatisfied with a meal you have purchased at KFC
  • If you are unhappy with the service you have received at a KFC restaurant
  • If you have been wrongly charged for a payment at KFC
  • If you wish to make a complaint about a product on the menu at KFC
  • To complain about a certain individual who works at a KFC restaurant

KFC complaints UK

If you’ve had a bad experience at KFC and you’re a UK customer. You can ring the number above to make a complaint about the level of service you have received, the quality of the food you have received, an individual at a restaurant, or about an advert you have seen that you believe is offensive. If you’re in the US and wish to make a complaint, there is a US number over on the KFC website.

KFC complaints email

Unfortunately, KFC does not have an email in which you can send in a complaint. However, on the KFC UK website, there is a complaints form. Here, you can enter your name and number, along with your complaint. You can also attach any pictures that you feel are relevant to your complaint – such as photographs of food or of something else you wish to complain to KFC about.

KFC complaints department

The number above will put you in contact with the KFC complaints department in the UK. You can use the number for a range of complaints, including customer service complaints and complaints about the food you have received at a KFC store in the UK.

KFC head office UK complaints

Below is the address for the KFC UK Head Office. If you wish to write to KFC about a recent experience, you can write to them at this address:

MK19 6DG

KFC advert complaints

If you’re offended by an advertisement produced by KFC, you can use the number or address above to make a complaint. Alternatively, you can use their online complaint form to send in your name, address, email, and a photograph of what you wish to complain about.

KFC UK Delivery

KFC complaintsThroughout 2015, KFC created a new delivery service for their food. It proved too tricky for some of their smaller restaurants and was later pulled due to too much demand and not enough staffing to sustain the service. As of 2016, there are no new plans for a KFC delivery service. However, on sites such as Just Eat, there are companies who will pick up your desired fast food and deliver it to you for a fee. For more information on this, head over to the Just Eat website and see if a service like this runs in your area.

KFC menu

The menu from KFC has a variety of options for their customers. From chicken piece boxes to boneless banquets, to chicken burgers. There are so many options to choose from, you can also find the nutritional value for these meals on the menu, both online and instore.


How do KFC make their chicken?
How do I apply for a job at KFC?
Do KFC display calories on their menu?
What do KFC do for the environment?

How do KFC make their chicken?

KFC chicken is prepared using a mix of different herbs and spices. The recipe has been kept a secret since the opening on the first store in Kentucky. Many stores have tried to copy the top secret recipe for a number of years. However, only a handful of people know the ingredients, and they won’t tell a soul.

How do I apply for a job at KFC?

If you wish to apply for a job at KFC, the best way to do so is to head over to the KFC careers site. Here, you can search for jobs at your local KFC store. You can apply for a range of roles on this site, including cook, team member, and managerial roles.

Do KFC display calories on their menu?

Yes, KFC is one of the few fast food chain restaurants to display their food content and nutritional information on the menu boards and on their online menus. They have done this to ensure customers that their food can be a part of a healthy balanced meal and lifestyle.

What do KFC do for the environment?

As well as keeping their chickens in ethical free-range pens, KFC also recognises that food waste is a huge issue in the UK. Under 20% of the food at UK restaurants are wasted everyday. At KFC, just under 3% of their food goes undersold each day. They do this by cooking food to order when they can, which reduces unwanted waste. KFC have also launched a scheme which helps homeless people find a meal for the night. For more information on this initiative, head over the KFC website.
In recent years, KFC has also cut back on packaging, this has been done in order to reduce the amount of plastic and cardboard in the environment.

About KFC

KFC complaintsThe first KFC store was opened around 1930, in Indiana USA. By 1935, the restaurant was doing so well that the major of Kentucky named founder Harland Sanders the “Kentucky Colonel”. The name stuck and Harland is still known as the Colonel to this day. By 1939, the Colonel perfected his secret chicken recipe, and today it is still used to create KFC chicken.
Today, there are over 2000 stores in the UK alone, and the popularity keeps growing. Youtubers and bloggers throughout the world try to recreate the secret mix of herbs and spices every week. However, the code is yet to be cracked, and the Colonel’s legacy remains top secret.




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