0844 248 2085

Nike pride themselves on excellent products and services, but if you’re left feeling disappointed with anything you can phone the number 0844 248 2085 to make a complaint to them about products, stores, orders and more.

Nike Complaint Contact Numbers

Nike Phone Number
Complaints  0844 248 2085 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike Product Complaints  0844 248 2086 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike ID Complaints  0844 248 2087 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike Store Complaints  0843 208 2434 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike Order Complaints  0843 208 2435 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike Delivery Complaints  0843 208 2436 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike Refund Complaints  0843 208 5652 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike Warranty Complaints  0843 208 5653 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm
Nike Website or App Complaints  0843 208 5654 Mon – Fri 9 am – 11.00 pm
Saturday 9 am – 6pm


Nike hopes that you are completely satisfied when shopping with them but if you do have a complaint about anything, please call the complaints line on 0843 208 2435 and someone will it fixed. Nike is great at responding to their customers and is keen to improve wherever they can.

When you phone the number above, you can ask for information relating to the Nike UK complaints procedure, and what is likely to happen in the case of your complaint. They’ll explain how long you can expect to wait for a complaint to be resolved, as well as details on what you’re likely to receive as a result of your complaint.

Nike Product Complaints

If you’re disappointed with a specific product from Nike you can phone the number 0844 248 2086 to make a complaint about this. When you phone the number above you can phone to make complaints about anything you have purchased from Nike that’s not up to the standard you expect. The items could have washed incorrectly despite following the care instructions, trainers could have worn away or split easily when wearing. Whatever your complaint, phone the number above and let them know your disappointment.

Nike ID Complaints

If you have used the Nike ID design but were left disappointed with the finished product you can phone the number 0843 208 5652. You might wish to call this number if your design wasn’t carried out to your specifications, or the spelling on any words was incorrect.

The Nike ID tool presents neverending possibilities and is available on select shoes throughout the Nike collection for men, women and kids. When you have clicked to ‘edit design’ you can change the colour of the base, the tip of the toe, the lining, the iconic ‘swoosh’ as well as the sole. You can even add your own text to the shoe. The design will then be custom made for you. Once done, you can add to the cart and purchase when you have everything in your basket. There is a range of colours available to choose from including speckled and camo patterns and metallic materials.

Nike Store Complaints

Call the number 0843 208 2434 to make a complaint about a Nike store you have visited. You can phone this number if a member of staff frustrated you with their service, or was particularly rude to you. You can also phone this number to make complaints about the cleanliness or layout of the store. If you found it difficult to get around the shop, or there were clothes scattered on the floor, lost of dust on the clothing or anything else.

Nike Order Complaints

You can phone 0843 208 2435 to make a complaint relating to a Nike Order, when you phone this number you can make complaints about long ordering processes with Nike, if you aren’t happy with the payment options available or anything else.

Nike Delivery Complaints

To make a complaint about a Nike delivery you can phone the number 0843 208 2436. When you call this number you can complain about late deliveries, or deliveries that have included the right items or missing items from your package. If a delivery turned up, but the products were damaged on arrival, you should phone the number to register your complaint and get the right item sent to you quickly.

Nike Refund Complaints

Call 0843 208 5652 for complaints relating to returns and refunds from Nike, if you find that you’re waiting a considerable time for your refund you can phone this number to get an update on when it will be processed or why it takes so long to clear. If you have been denied a refund or exchange from Nike in a store, you might wish to dispute this and phone the number above to make your complaint.

Nike Warranty Complaints

If you aren’t happy with the warranty offered on your Nike products you can get in touch with complain on the number 0843 208 5653, where they will take details of your complaint. You may need to send the items to them for them to investigate your claim.

Nike Website or App Complaints

Let Nike know about problems you’ve had with their website or app by calling the number 0843 208 5654 to make a complaint. When you phone this number you can explain the problem you’re having with using the website, and let them know why you couldn’t complete certain actions.