Ubisoft

0844 257 4580

Contact Ubisoft on 0844 257 4580 to make a complaint. Ubisoft is a French developer of video games like Just Dance and Assassin’s Creed. It has studios within several countries.

Department
Contact Number
Opening Times
Ubisoft Complaints
0844 257 4580
Mon – Fri: 12pm – 6pm
Sat – Sun: Closed
Ubisoft Store Complaints
0844 257 4581
Mon – Fri: 12pm – 6pm
Sat – Sun: Closed
Ubisoft Account Complaints
0844 257 4582
Mon – Fri: 12pm – 6pm
Sat – Sun: Closed
Ubisoft Club Complaints
0844 257 4583
Mon – Fri: 12pm – 6pm
Sat – Sun: Closed
Ubisoft Uplay Complaints
0844 257 4584
Mon – Fri: 12pm – 6pm
Sat – Sun: Closed
Ubisoft Game Complaints
0844 257 4585
Mon – Fri: 12pm – 6pm
Sat – Sun: Closed

Ubisoft Complaints

Contact Ubisoft on 0844 257 4580 if you are an unsatisfied customer with a complaint. You should call to escalate an ongoing complaint if you submit a support case online but they do not contact you to rectify the issue you reported. Call Ubisoft to speak to a person about any problem you have with any area of the company, from products to advertising to staff.

Ubisoft Store Complaints

Call 0844 257 4581 with complaints about the Ubisoft online store. Your complaint might be regarding stock availability, product information, pricing, or payments. You could complain about an order if you want to cancel or return it. Complain if your delivery is late or missing, or you do not receive a refund. You can complain about any of the merchandise they offer.

Ubisoft Account Complaints

An online Ubisoft account allows customers to purchase products from the Ubisoft online store and play their games. Call 0844 257 4582 to complain if you can’t log into or link your accounts. Complain if you struggle to change your username or other account details. Call with complaints about redeeming downloads, failed updates, or account security concerns.

Ubisoft Club Complaints

If you are a Ubisoft Club member, then you can call 0844 257 4583 if you have complaints. You should complain if you can’t connect to the Ubisoft Club, access the weekly challenges, or redeem rewards. Complain if there is an issue with your balance to get Ubisoft to restore missing Units. You can also make complaints about the Ask Sam personal assistant feature.

Ubisoft Uplay Complaints

Downloading the Uplay desktop app should make it easier for PC players to manage their Ubisoft account and games. If you have problems with adding friends, playing games, or accessing the exclusive content in Uplay, then call 0844 257 4584 to complain. You could complain about trial games or issues with activating games or promotions in the Uplay app.

Ubisoft Game Complaints

If you are not happy with a specific game from Ubisoft, call 0844 257 4585 to provide your feedback on it. You can complain about the content of the game in terms of the story and visual design. You could report glitches and other errors which prevent you from playing the game properly. Complain about platform compatibility or pre-orders for new releases.