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0300 303 2800
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If you would like to get in touch with the Civil Aviation Authority complaints number you can do so by calling the number above. The Civil Aviation Authority is the statutory corporation that supervises and regulates all areas of United Kingdom aviation services including pilot licensing, vehicle inspections and ATOL protection. You can regarding a number of issues including general complaints, consumer complaints, ATOL Protection complaints, Employee complaints, Head Office Complaints and Customer Services.
Civil Aviation Authority Complaints Numbers:
| Department | Opening Hours |
| Complaints | 24 hours 7 days a week |
| Consumer Complaints | 24 hours 7 days a week |
| ATOL Protection Complaints | 24 hours 7 days a week |
| Employee Complaints | 24 hours 7 days a week |
| Head Office Complaints | 24 hours 7 days a week |
| Customer Services | 24 hours 7 days a week |
Civil Aviation Authority Complaints
If you have some general complaints you wish to raise to the Civil Aviation Authority you can call the number above. You can call the general complaints number if your complaint includes a number of different issues you experienced with the CAA or with another company you wish to report to the CAA, you would like to file a complaint but you are unsure which number would be best for you to call or you would like to make a general complaint regarding another issue that is not listed.
Civil Aviation Authority Consumer Complaints
You can call the CAA consumer complaints number on the number above. You can get in touch with the consumer complaints team if you would like to file a complaint regarding another company, person or the CAA and you are a consumer of their services. You can call this number to report a person you feel should not have a pilot licence, a company that has treated you unfairly or acted outside of their rights or regarding any issue you have had with the CAA as a consumer.
Civil Aviation Authority ATOL Protection Complaints
The CAA ATOL Protection complaints number can be called on the number above. You can call the number if you would like to file a complaint regarding an issue you have experienced with your ATOL protection, with a company that you are supposed to have ATOL Protection with, regarding the liquidation of a company you were travelling with that has left you stranded and in need to use your ATOL Protection or regarding another issue you have had with your ATOL Protection.
Civil Aviation Authority Employee Complaints
Get in touch with the Civil Aviation Authority employee complaints team on the number above. You can call this number if you believe an employee has acted wrongly or has been rude to you, you would like to report an employee of another company for acting incorrectly during a flight or holiday you have been on recently or regarding another issue you have experienced with an employee from the CAA or another company.
Civil Aviation Authority Head Office Complaints
If you have already filed a complaint with the CAA and you wish to take it further you can call the Civil Aviation Authority head office complaints number on the number above. You can call the head office complaints number if you would like to take a complaint further, find out the progress of a previous complaint, file a complaint regarding the head office of the CAA or another issue you have experienced involving the CAA head office.
Civil Aviation Authority Customer Services
If you would like to get in touch with the Civil Aviation Authority customer services you can call the number above. You can call the number if you have some questions regarding the services the CAA provide, you would like to find out about receiving a pilot licence, you would like to find out more about ATOL Protection, you would like some advice regarding an issue or situation you’re involved in or if you have some alternative inquiries regarding the Civil Aviation Authority.