To speak to a member of the LG team about a product, a phone contract, or to make a complaint please call 0843 557 3702.
LG Complaints Contact Numbers
|Department||Contact Number||Opening Times|
|Head Office||0843 557 3702||9am-6pm, Monday to Friday|
|Customer Services||0844 248 2721||9am-6pm, Monday to Friday|
|Complaints||0844 248 2723||9am-6pm, Monday to Friday|
|Sales||0844 248 2724||9am-6pm, Monday to Friday|
|Repairs||0844 248 2725||9am-6pm, Monday to Friday|
|Warranty||0844 248 2726||9am-6pm, Monday to Friday|
LG – 0843 557 3702
LG began its mobile phone fame in 1947, in South Korea. It has now expanded across the world, providing the world with telecoms devices that are portable, easy to use, and stunningly well engineered. LG phones are known for their low chances of bursting into flame and their smooth appearances, and since the turn of the millennium, their branching into the smartphone market has seen them successfully compete against the likes of Apple, Nokia, LG and Samsung. LG does not just sell smartphones, they also sell smart domestic appliances, like smart fridges and smart whisks, which are usually pricey for their lineage, but available to the everyman at affordable electronics stores like Sainsbury’s. If you would like to learn more about the past of LG or if you have some general questions about the company please call 0843 557 3702.
Customer Services – 0844 248 2721
You may need to contact LG customer services over a number of topics including inquiring about LG phone ownership, to ask about LG contract tariffs and whether they exist, to lodge a complaint about an LG device or appliance, to purchase a new LG device, to leave feedback about LG, to inquire about LG battery life, to ask for assistance performing a factory reset or to report a defective LG device. For any of these inquiries please call 0844 248 2721 to be directed straight to a member of the customer services team. You can also contact the customer service team through the contact form on the website.
Complaints – 0844 248 2723
If you think you need to complain about bad customer services or there has been a problem with your LG device and you would like to inform somebody about this you can call 0844 248 2723 to speak to a member of the complaints team who will be able to deal with your complaint. If they are unable to offer you a solution to your problem you will be referred to an advisor who will be able to take further action regarding your complaint.
Sales – 0844 248 2724
LG sell smartphones, smart domestic appliances such as fridges, cooking appliances and washing machines. If you’d like a look at the complete LG range, including their smart appliances and telecoms devices you can have a look on their website. If you would like to know more about specific products or you are having trouble finding what you are looking for on the website you can call the sales team on 0844 248 2724 a member of the team will be able to answer any questions you have as well as advice you on products and order them for you.
Repairs – 0844 248 2725
If an LG product you own has broken or it has arrived with a fault please call 0844 248 2725 to be directed to the repairs team who will be able to give you a quote on the repair if your warranty has expired and to inform you of the problem with your product, they will also be able to tell you of any product recalls.
Warranty – 0844 248 2726
The warranty on LG products depends on what type of product it is, most expensive/large products such as speakers, tablets, mobiles, monitors, All in One Chromebases, dishwashers/washing machines and fridges/freezers have a 24 months warranty and products such as TVs, home cinema systems, DVD/Bluray players, soundbars, smart watches, microwaves and vacuum cleaners have a 12 month warranty. LG does not cover product checkups, the cost of upkeep from normal wear and tear, the cost of transportation/installation/removal of a product, the misuse of a product, damages caused by ‘acts of god’ or war, fires, water and public disturbance as well as any other cause that is beyond the control of LG. If your serial number is missing, defaced or illegal your warranty will be voided. To discuss the terms and conditions of your warranty or to check the warranty of your product please call 0844 248 2726 to speak to a member of the warranty team.
LG Head Office Address
LG Electronics United Kingdom & Ireland