TK Maxx

0844 248 2687

Contact TK Maxx on 0844 248 2687 to complain about the apparel and homewares store. TK Maxx is a subsidiary of the American company TJ Maxx (it became TK due to TJ Hughes).

Department
Contact Number
Opening Times
TK Maxx Complaints
0844 248 2687
Mon – Fri: 8am – 7pm
Saturday: 9am – 5pm
Sunday: 10am – 4pm
TK Maxx Store Complaints
0844 248 2746
Mon – Fri: 8am – 7pm
Saturday: 9am – 5pm
Sunday: 10am – 4pm
TK Maxx Online Complaints
0844 248 2747
Mon – Fri: 8am – 7pm
Saturday: 9am – 5pm
Sunday: 10am – 4pm
TK Maxx Delivery Complaints
0844 248 2748
Mon – Fri: 8am – 7pm
Saturday: 9am – 5pm
Sunday: 10am – 4pm
TK Maxx Returns Complaints
0844 248 2749
Mon – Fri: 8am – 7pm
Saturday: 9am – 5pm
Sunday: 10am – 4pm
Treasure Rewards Complaints
0844 248 2751
Mon – Fri: 8am – 7pm
Saturday: 9am – 5pm
Sunday: 10am – 4pm

TK Maxx Complaints

Contact TK Maxx on 0844 248 2687 to complain about the budget-friendly store brand. You can make complaints about products if you are not happy with the range currently on offer. Complain about a specific product if there is an issue with it. You can complain about sizing, pricing, materials and quality, or safety risks. Complain if you order a gift card and it doesn’t arrive. Or complain if you have a gift card but you have trouble with the balance or using it.

TK Maxx Store Complaints

Call 0844 248 2746 to complain if you have a bad experience in a TK Maxx store. You can report problems with staff, stock, or the store layout or tidiness. Complain if you want to track down a product in a store but TK Maxx can’t help you. When you spot a product you like online, complain if you can’t find it instore, or vice versa. Make complaints about store locations or opening times, especially if they aren’t accessible enough for their customers.

TK Maxx Online Complaints

If you prefer to shop online, call 0844 248 2747 to complain about online orders from TK Maxx. You can also call to report technical problems with the website, from browsing the products to checking out. Complain if you are locked out of your online account or can’t create one. Or if you have trouble placing an order, call to complain about payments or cancellations. Call if you’re concerned about TK Maxx collecting and storing personal data.

TK Maxx Delivery Complaints

When you order from the TK Maxx website, you can choose either store collection or home delivery. Call 0844 248 2748 to complain if your order does not arrive in the time frame that you paid for. This includes Click & Collect. You can ask for a refund of delivery costs in these cases. Complain if there is a problem with a store holding your order. Call this number for complaints about issues with the tracking information, especially if your parcel is missing.

TK Maxx Returns Complaints

Customers can return unused items with the original packaging and tags for a refund. TK Maxx extends the time frame for returns during the Christmas period. It is free to return something to any TK Maxx store, but you must have your receipt or despatch note and the card you paid with. They should refund you via the same method as the original payment. Call 0844 248 2749 to complain about faulty goods, exchanges, returns, or lack of refunds.

Treasure Rewards Complaints

TK Maxx shares a loyalty programme with HomeSense. Customers can register for the Treasure programme and get a reward for shopping and swiping their card just once a month. The monthly rewards include cinema tickets and spa treatments, plus there are surprise giveaways and exclusive event invitations. Call 0844 248 2751 if you lose your Treasure card, and complain if it doesn’t work or you are unhappy with your rewards.