0843 557 4830

About Plusnet

Plusnet is an internet provider and is what as known as ‘quad play’, meaning it provides several services in one. Currently, to its customers, Plusnet provides broadband, landline services, digital TV and mobile. You can sign up for Plusnet by heading to the website. Plusnet was originally founded in 1997 but was acquired by BT in 2007. Their headquarters is in Sheffield. Its success significantly increased when they were taken over by BT and in 2015 they had around 750, 000 customers across the UK. Although taken over by BT, Plusnet does still operate as a separate business and since 2015 has also offered Plusnet TV.

Plusnet Contact Numbers

Department Contact Number Opening Hours
Customer Services  0843 557 4830 Mon-Fri 8am-7pm, Sat 9am-1pm
Plustnet Installations  0843 557 5241 Mon-Fri 8am-7pm, Sat 9am-1pm
Plusnet Careers  0843 218 4780 Mon-Fri 8am-7pm, Sat 9am-1pm

Customer Services

If you would like to know more about the Plusnet services, or you would like to make a payment, you can call the customer services directly on 0843 557 4830. When you call this number, you will be given the option to choose the department you would like to be transferred to. If you are unsure which department to choose from, simply choose the Customer Service department and someone will be able to help you further.

Plusnet Installations

If you have just moved home and would like to set up an account with Plusnet or want to switch from your current service provider to Plusnet, you can do so using the Plusnet website. There, you will see a choice of the different packages available to you and their prices so you can pick which service you feel would best suit you and your home. Plusnet provides both Unlimited Broadband and Unlimited Fibre packages. If you are signing up for unlimited broadband, you will be offered unlimited usage, a 12-month contract and a choice of additional call plans from just £4 a month. If you want a higher estimated download speed you can upgrade to a fibre package. For information on the installation process, or to book an installation, call the dedicated line on 0843 557 5241.

Plusnet Careers

If you fancy a change in career and want to take advantage of one of the many opportunities at Plusnet, you can do so by heading to the career section of their website and searching for a position that might suit your experience and skills set. At Plusnet, job roles ranging from engineering to marketing and they have many different departments and offices all over the UK. If you have been searching and haven’t found anything to suit you at this particular moment in time, please be sure to check back as the site is updated regularly. If you have applied for a job at Plusnet and have not heard back after a considerable length of time, please call 0843 218 4780 and your application can be chased up by someone from the Plusnet customer service team.